Retail Food Safety Manager

Greggs; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading food retailer is looking for a Retail Food Safety Manager to ensure high food safety standards across its outlets in London. Key responsibilities include promoting food safety culture and managing microbiological standards. The ideal candidate holds a degree in Food Science and has HACCP and Food Safety qualifications, along with experience in food safety within retail or production.

Benefits

25 days annual leave

Management Bonus Scheme

Private Medical Insurance

Career progression and development opportunities

Employee Assistance Programme available 24/7

Qualifications

• 1-2 years' experience in food safety, in retail or production.
• Experience in investigations and audits.
• Ability to adapt quickly and embrace challenges.

Responsibilities

• Promote food safety culture.
• Monitor non-compliance and incidents.
• Participate in HACCP reviews and maintenance.

Skills

Investigating customer complaints

Microbiological standards

Leadership skills

Strong communication

Education

Degree or HNC in Food Science

HACCP Level 3

Food Safety Level 3

Job description

We have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager, based in Central and North London and surrounding areas.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 floating day
• Management Bonus Scheme worth up to 10% of your salary
• Profit share: 10% of profits distributed to employees with at least 6 months' service
• Private Medical Insurance for you, subsidised for dependants
• Permanent Health Insurance for income replacement
• Automatic enrollment in Greggs pension scheme with employer contributions
• Defined contribution pension scheme
• Death in service benefit: lump sum of 4 times your salary
• Colleague discount up to 50%
• Share save schemes for buying discounted shares
• Career progression and development opportunities
• Employee Assistance Programme available 24/7
• Perks and savings, including gift cards, cashback, coupons
• Cycle to Work scheme
• Community engagement and sustainability initiatives
• Colleague Networks for support and feedback

About the role

• Management Grade A
• 40 hours/week, Monday to Friday, with rotational weekend work
• Flexible working arrangements to promote work-life balance
• Location: Central and North London
• Responsible for maintaining high standards across retail outlets, working closely with Retail Teams and stakeholders
• Regular travel within the area; occasional travel and overnight stays may be required; a full clean driving license is essential

What you'll do

In collaboration with the Retail Technical Manager and teams, your responsibilities include:

• Promoting food safety culture
• Investigating and resolving customer complaints
• Managing micro sampling and data
• Supporting hygiene and microbiological standards in shops
• Coordinating with pest control and local authorities
• Monitoring non-compliance and incidents
• Contributing to food safety and quality management systems
• Participating in HACCP reviews and maintenance
• Managing KPI data and documentation
• Assisting in training activities

About you

We seek driven individuals with:

• A Degree or HNC in Food Science or related field
• HACCP Level 3 and Food Safety Level 3 qualifications
• 1-2 years' experience in food safety, in retail or production
• Experience in investigations and audits
• Leadership, decision-making, and report-writing skills
• Strong communication and influencing skills
• Ability to adapt quickly and embrace challenges
• Team-oriented and supportive of an inclusive culture

About Greggs

At Greggs, we value our culture, support each other, and aim to be inclusive and welcoming. Join us to be part of a fun, hardworking team that celebrates diversity and shared success.