Retail Floor Leader — Elevate Customer Experience & Sales

Hollister Co. Stores; Manchester; On-site; GBP 15,000 - 20,000; Part time

Job summary

A leading fashion retailer in Manchester seeks a Key Lead to ensure customers receive an exceptional in-store experience. This role involves acting as the Floor Supervisor, coaching staff, and driving store performance. Ideal candidates will have strong customer focus, effective communication skills, and a preference for retail experience. The position offers a flexible schedule, opportunities for career advancement, and various perks including a quarterly sales incentive bonus.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• Preferred retail experience of at least 1 year.
• No supervisory or management experience is required.
• Ability to handle multiple tasks effectively.

Responsibilities

• Ensure quality in-store customer experience.
• Act as Floor Supervisor and coach Brand Reps.
• Drive store performance on the floor.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability / Flexibility

Work Ethic

Education

High School Diploma / G.E.D. equivalent

Job description

A leading fashion retailer in Manchester seeks a Key Lead to ensure customers receive an exceptional in-store experience. This role involves acting as the Floor Supervisor, coaching staff, and driving store performance. Ideal candidates will have strong customer focus, effective communication skills, and a preference for retail experience. The position offers a flexible schedule, opportunities for career advancement, and various perks including a quarterly sales incentive bonus.