Retail Elite Security Officer

Mitie; Constable Lee; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services company in Constable Lee is seeking an Elite Security Officer. This role involves delivering exceptional customer service while maintaining a safe environment. Candidates must have a current SIA licence and a checkable 5-year employment history. The position offers contracted hours, annual leave, pension schemes, and comprehensive training opportunities.

Benefits

Contracted hours

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licencing programme

Comprehensive induction and training programme

Qualifications

• Must hold a current SIA licence.
• 5-year checkable employment/education history is essential.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment for customers and colleagues.
• Manage anti-social behaviour proactively.
• Engage with the public by providing a welcoming presence.
• Support the Police and crime partnerships.
• Wear Body Worn CCTV to enhance safety.

Skills

Exceptional customer service

Ability to manage anti-social behaviour

Strong communication skills

Education

Current SIA licence

5-year checkable employment history

Job description

Overview

Pay rate: £14.27

Various Shifts (to be discussed at interview)

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits of working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid