Retail Development Manager - UK South

Holiday Extras Ltd; Hythe; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading travel service provider in the UK is seeking an experienced Account Manager to join their Partnerships team. The role requires strong sales skills and the ability to build strong relationships with travel agents. You'll travel extensively across the region, attending events and fostering growth opportunities. Ideal candidates should have a depth of experience in the UK travel industry, excellent communication skills, and the ability to analyze performance metrics. Join us to contribute to a dynamic team and enjoy exceptional benefits.

Benefits

25 days annual leave (+BH's)

Enhanced parental leave

Gym Discounts

Profit Share Bonus

Social Club membership

Qualifications

• Must have experience in the UK travel industry.
• Strong analytical skills and solid understanding of KPIs.
• Outgoing personality, comfortable initiating conversations.

Responsibilities

• Act as a contact person for travel agent partners.
• Continuously update and develop sustainable sales models.
• Provide performance reports to promote growth.

Skills

Sales skills

Networking skills

Analytical skills

Communication skills

Commercial awareness

Job description

We are looking for an experienced Account Manager to join our Partnerships team, someone who believes in delivering exceptional service, who can spot growth opportunities, build strong & long‑lasting relationships with travel agents and regional sales managers and use data effectively. Everyone says they are looking for someone special, and we really mean it! You'll be dealing with travel agents across the south of England on a daily basis. Using your amazing personality, relationships and sales skills, you will identify key areas of growth and put plans in place to grow sales and launch products. You'll be spending a lot of your time out on the road visiting Travel agencies, attending managers meetings, conferences and travel events. Some of your time will be spent abroad attending travel agency conferences. Although this is a remote role, it's very much a field‑based position rather than a home‑based one. The Partnerships team is a hugely important part of our business - it's why our suppliers value Holiday Extras so much as we can gain access to partners they cannot. Partnerships are a huge source of trip information which can be fed back into the business and used to benefit us and the customer. Now is a very exciting time to join the Partnerships team as we go on an international mission to grow our partners.

• Act as a contact person for our travel agents partners.
• Continuously update and promote the further development of a sustainable sales model.
• Never lose contact with our travel agent partners by keeping in regular touch with them and you provide performance reports for your partner in order to promote growth. You will use your knowledge of the travel industry, products, sales, marketing and commercial skills to grow and develop the partnership.
• Report on, evaluate and implement appropriate sales measures to optimise performance.
• Continuously develop the partnerships and optimise the framework conditions. With your passion for sales, your affinity for technical connections, you demonstrate integrity and develop a high level of trust to ensure lasting and productive relationships.
• Have excellent professional presentation and communication skills and are able to communicate the Holiday Extras brand and culture at trade fairs and other events, meetings both internally and externally
  A depth and wealth of experience in UK travel industry
• Excellent networking skills, you'll take every opportunity to talk about Holiday Extras.
• You are a strong sales person and have excellent commercial awareness.
• Strong analytical skills and a solid understanding of KPIs and trading forecasts.
• An outgoing personality who loves new experiences and has no problem approaching people proactively.
• Comfortable initiating conversations and building rapport with different stakeholders
• You thrive in a collaborative environment and enjoy working towards shared goals.

This role will include the need to travel extensively from time to time.

Why choose Holiday Extras?

We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times. At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits.

Benefits

• Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
• Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay
• Road to well‑being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
• Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva.
• Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
• Plan ahead: Income protection, Critical illness cover and Life assurance