Retail Customer Service Associate — Sports & Betting

Betfred; Chatham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading betting company in Chatham is seeking an Assistant Sales Manager to enhance customer experiences. Responsibilities include processing bets, addressing queries, and maintaining a welcoming environment. Candidates should possess outstanding customer service skills and the ability to work flexible hours, including evenings and weekends. Benefits include bonuses, pension contributions, and extensive well-being support, aimed at cultivating a positive workplace culture.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Financial wellbeing package

Mental health support

Qualifications

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• A passion for sports, betting and gaming is beneficial but not essential.

Responsibilities

• Process customers’ bets in a timely manner.
• Attend to customer queries knowledgeably.
• Engage customers with expert knowledge of products.

Skills

Customer service skills

Ability to engage customers

Eagerness to learn

Job description

A leading betting company in Chatham is seeking an Assistant Sales Manager to enhance customer experiences. Responsibilities include processing bets, addressing queries, and maintaining a welcoming environment. Candidates should possess outstanding customer service skills and the ability to work flexible hours, including evenings and weekends. Benefits include bonuses, pension contributions, and extensive well-being support, aimed at cultivating a positive workplace culture.