Retail Customer Advisor: Elevate Service & Sales

Three UK; Canterbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A telecommunications provider in Canterbury is seeking a Retail Customer Advisor to enhance customer engagement and deliver exceptional service. The role involves achieving sales targets and providing tailored solutions to customer inquiries. Full training will be provided, and candidates with a customer-focused attitude and collaborative spirit are encouraged to apply. Benefits include a competitive package with bonuses and a range of employee perks, aimed at supporting both career and personal development.

Benefits

Free staff handset and unlimited SIM card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to work well within a team contributing to a positive environment.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Enhance customer journey through meaningful interactions.
• Create exceptional experiences through promoting innovative products.
• Achieve personal and store KPIs by driving sales.

Skills

Sales Experience

Customer Service

Organizational skills

Basic Math

POS

Upselling

Product Demos

Job description

A telecommunications provider in Canterbury is seeking a Retail Customer Advisor to enhance customer engagement and deliver exceptional service. The role involves achieving sales targets and providing tailored solutions to customer inquiries. Full training will be provided, and candidates with a customer-focused attitude and collaborative spirit are encouraged to apply. Benefits include a competitive package with bonuses and a range of employee perks, aimed at supporting both career and personal development.