Retail Assistant (Athlete) PT16h ICON

Nike; London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading sports and fashion retailer in London is seeking a part-time Retail Assistant to provide outstanding service and enhance the consumer experience. Responsibilities include supporting sales, assisting with training, and contributing to a diverse team. Ideal candidates have a background in retail or customer service, strong communication skills, and flexibility for evening and weekend shifts.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Employee discounts

Diversity and inclusion support

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator and collaborative teammate.
• Flexible with scheduling, able to work evenings and weekends.

Responsibilities

• Deliver exceptional consumer service and product knowledge.
• Assist in training new employees.
• Support various store departments and achieve sales targets.
• Create a bond between online and offline sales.

Skills

Customer service

Effective communication

Sales techniques

Job description

Overview

NikeICON is looking for the next Part Time (16 hours) Retail Assistant to join our team and provide world-class service to the consumer.

Responsibilities

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• 16 HOURS PER WEEK
• Must be available a minimum 3 nights a week 5-9pm and can work both Saturday & Sunday

Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you!