Restaurant Supervisor: Lead, Upsell & Guest Experience

Ashford International Hotel; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel in Ashford is looking for a supervisor to lead and motivate the team in providing an exceptional guest experience. Your role will involve driving revenue through effective upselling and ensuring all team members are well-trained. If you have supervisory experience in hospitality and are a great team motivator with knowledge in food & beverage, we want you on our team. Enjoy a competitive work environment in a 4-star property with fantastic facilities.

Benefits

Family & Friends discounts

Support with training & qualifications

Access to Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Previous experience in a supervisory role in a food & beverage department.
• Ability to work efficiently in a high-quality service environment.
• Good knowledge of wines and spirits is essential.
• Proven skills in motivating and building a team.

Responsibilities

• Supervise and lead a team in a fast-paced food & beverage environment.
• Drive revenue opportunities and ensure effective promotions.
• Ensure proper training for all team members regarding upselling.
• Motivate and coach team members to build high performance.

Skills

Supervisory experience in hospitality

Knowledge of wines and spirits

Team motivation

Service-oriented operation ability

Job description

A leading hotel in Ashford is looking for a supervisor to lead and motivate the team in providing an exceptional guest experience. Your role will involve driving revenue through effective upselling and ensuring all team members are well-trained. If you have supervisory experience in hospitality and are a great team motivator with knowledge in food & beverage, we want you on our team. Enjoy a competitive work environment in a 4-star property with fantastic facilities.