Restaurant Supervisor

Hotel Indigo London K West Shepherd's Bush; Greater London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A distinctive hotel in London is seeking an experienced Restaurant Supervisor to ensure smooth service and motivate the team. The ideal candidate will have a background in hospitality, strong leadership qualities, and a keen eye for detail. Responsibilities include leading the dining experience, training junior staff, and coordinating with kitchen teams. Competitive annual salary of £29,000 along with extensive employee benefits, including discounts and flexible working hours. If you’re passionate about hospitality and ready to take the next step, we want to hear from you.

Benefits

Pension with company contributions

50% discount in restaurants and spa treatments

Complimentary stay after probation

Healthcare cash plan

Interest-free season ticket loan

Employee Assistance Programme

Free meals on duty

Social squads and recognition schemes

Qualifications

• Previous experience as a restaurant supervisor or head waiter/waitress in a fast-paced environment.
• Confidence leading a shift and supporting junior team members.
• Strong customer service instincts and communication skills.
• An eye for detail and a cool head under pressure.
• Flexibility to work evenings, weekends, and holidays.
• Passion for food, drink, and creating great guest experiences.

Responsibilities

• Lead the service by ensuring smooth, efficient, and friendly operations.
• Motivate and train junior staff to build confidence.
• Oversee table settings, reservation management, and stock control.
• Act as a point of contact for guest feedback and requests.
• Coordinate with kitchen and bar teams to resolve issues.

Skills

Leadership

Customer service

Team training

Detail orientation

Flexibility

Job description

Set the pace. Lead the floor.

At Hotel Indigo K West Shepherd’s Bush ,

our restaurant is the heartbeat of the hotel, where local flavour meets

standout service. We’re looking for a Restaurant

Supervisor who brings energy, organisation, and leadership to

every shift. If you love hospitality, know how to motivate a team, and thrive

in a fast‑paced service environment, we want to hear your story. So come and

join our pre‑opening team, as we get ready to open our doors!

What’s Our Story?

Hotel Indigo

celebrates the spirit of each neighbourhood and here in Shepherd’s Bush, we

embrace creativity, culture, and connection. Our restaurant reflects that same

energy, offering guests and locals a relaxed yet refined dining experience. As Restaurant

Supervisor , you’ll be right in the centre of it, keeping service smooth and

the team inspired.

Here’s what you can look forward to as our Restaurant Supervisor :

Annual salary : £29,000

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Healthcare cash plan
• Interest‑free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World‑class development programmes, apprenticeships, and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood

• Lead the service: Take charge of your shift, ensuring the team delivers smooth, efficient and friendly service throughout.
• Motivate the team: Support training and development of junior staff, helping to build confidence and keep standards high.
• Own the details: Oversee table settings, reservation management, opening/closing procedures, and support with stock control.
• Support the guests: Be a point of contact for feedback, queries, and special requests, always with warmth and professionalism.
• Keep things moving: Coordinate with kitchen and bar teams to keep service flowing and resolve any issues before they escalated.

What’s Your Story?

You’re positive, professional, and proud to lead by example. You’ll thrive in this Restaurant Supervisor role if you bring :

• Previous experience as a restaurant supervisor or head waiter / waitress in a fast‑paced environment
• Confidence leading a shift and supporting junior team members
• Strong customer service instincts and communication skills
• An eye for detail and a cool head under pressure
• Flexibility to work evenings, weekends, and holidays
• Passion for food, drink, and creating great guest experiences

If you’re ready

to take the next step in your hospitality journey, we want to hear your story.

Join us as Restaurant Supervisor at Hotel Indigo K West Shepherd’sp>

Bush , and help us serve up something unforgettable, every day.