Restaurant Operations Lead - Motivate Teams & Deliver KPIs

Kentucky Fried Chicken (KFC); Great Waltham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-food chain in Great Waltham is looking for a dynamic manager to enhance the guest experience and drive team performance. You will own daily operations, train and motivate staff to exceed set goals, and ensure efficient processes behind the scenes. Candidates should have management experience and a passion for people. The position offers competitive pay and numerous benefits aimed at enhancing work-life balance.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks

Wellbeing support

Qualifications

• Proven track record of managing teams effectively.
• Ability to handle challenging conversations and promote teamwork.
• Experience ensuring efficient operational processes.

Responsibilities

• Support team performance and drive operational goals.
• Train, coach, and motivate staff to exceed expectations.
• Ensure smooth operations, manage rosters, and stocks.
• Create memorable guest experiences to foster loyalty.

Skills

Leadership

Team management

Operational efficiency

Communication

Job description

A leading fast-food chain in Great Waltham is looking for a dynamic manager to enhance the guest experience and drive team performance. You will own daily operations, train and motivate staff to exceed set goals, and ensure efficient processes behind the scenes. Candidates should have management experience and a passion for people. The position offers competitive pay and numerous benefits aimed at enhancing work-life balance.