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A luxury restaurant group in the United Kingdom is seeking a Restaurant Manager to oversee operations and ensure exceptional service. You will lead a team, enhance profitability by managing costs, and deliver training. The position demands prior luxury restaurant management experience and a keen eye for detail, offering an excellent salary plus benefits. Accommodation available if required.
In this Head of Department role it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage whilst increasing spends and business as well as improving productivity
Oversee daily operations of The Dining Room Stillroom and Room Service ensuring exceptional service standards.
Maintain a strong presence during peak service times leading by example to uphold 5-star performance.
Support and train Assistant Managers to sustain high standards and operational excellence.
Delegate tasks effectively ensuring accountability and follow-up.
Manage all restaurant administration and reporting for the Food & Beverage Operations Director.
Prepare and deliver team trainings briefings and monthly meetings to ensure clear communication and consistency.
Support disciplinary processes with professionalism and discretion.
Maintain thorough knowledge of all hotel services to meet and exceed guest expectations.
Keep the team informed of goals budgets and performance standards.
Collaborate with senior management to address guest feedback improve service and maintain integrity in all communications.
Liaise with Reception and Reservations to manage bookings and special requests.
Work with the Food & Beverage Operations Director to identify opportunities resolve challenges and drive sales growth.
Foster a united respectful and collaborative management culture through communication teamwork and leadership.
Remote Work: No
Employment Type: Full-time
Restaurant Experience,Labor Cost Analysis,Hospitality Experience,Cost Management,Assistant Manager Experience,Management Experience,Profit & Loss,Computer Literacy,Leadership Experience,P&L Management,Restaurant Management,Retail Management
Experience: years
Vacancy: 1