Restaurant General Manager

Kentucky Fried Chicken (KFC); Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-food restaurant chain in Northampton seeks a Restaurant General Manager to oversee daily operations and lead a motivated team. The role emphasizes customer satisfaction, team development, and operational excellence. Applicants should possess strong leadership skills and a proactive approach to managing restaurant dynamics. Join us to bring finger lickin' good food experiences to our customers.

Benefits

Flexible schedules

Cross-training opportunities

Chance to earn qualifications

Qualifications

• Experience leading teams in a hospitality or retail environment is required.
• Ability to manage operations, inventory, and customer service effectively.

Responsibilities

• Oversee daily operations including food preparation and inventory management.
• Ensure a clean and welcoming environment for customers.
• Lead and motivate a team to provide exceptional customer service.

Skills

Leadership

Customer service

Team management

Communication

Job description

Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can.

Responsibilities

• Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
• Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
• Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
• Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
• Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original. It's not just what you do at KFC. It's the way you do it. Unapologetically you, undeniably original. You'll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin' and high fryin'. We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers. And whatever your journey looks like, we'll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

At KFC, everyone gets a seat at our table. We feed our people's potential - to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1952, we've been bringing finger lickin' good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It's what makes us special. We'll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.