Restaurant General Manager

Amia Experience; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A contemporary restaurant in Birmingham is seeking an experienced General Manager to oversee day-to-day operations across breakfast, lunch, and evening services. The ideal candidate will have proven experience in senior hospitality management, strong leadership capabilities, and a proactive, solutions-focused approach. Responsibilities include managing staff, ensuring compliance with safety regulations, and driving sales. This full-time position offers a competitive salary and the opportunity to shape a growing restaurant operation.

Benefits

Competitive salary

Supportive working environment

Qualifications

• Proven experience as a General Manager or senior management role in hospitality.
• Strong leadership and team management skills.
• Experience managing high-volume service across multiple dayparts.
• Solid understanding of financial management, stock control, and labour planning.
• Excellent communication and organisational skills.
• Hands-on, proactive, and solutions-focused approach.
• Flexible to work across varied shifts including weekends.

Responsibilities

• Oversee all restaurant operations across breakfast, lunch, and evening services.
• Lead, motivate, and manage front-of-house and kitchen teams.
• Ensure excellent customer service and consistently high standards.
• Manage staffing levels, rotas, recruitment, and training.
• Monitor budgets, labour costs, and overall financial performance.
• Ensure compliance with food safety, health & safety, and licensing regulations.
• Handle customer feedback and resolve issues professionally.
• Drive sales, improve efficiency, and maintain brand standards.
• Work closely with ownership to support business growth and performance.

Skills

Leadership

Team management

Customer service

Financial management

Job description

Overview

We are seeking an experienced and driven General Manager to lead the day-to-day operations of a busy restaurant serving breakfast, lunch, and evening service. This role requires a hands‑on leader with strong operational, people management, and customer service skills, capable of running a high‑performing team while delivering an exceptional guest experience.

Key Responsibilities

• Oversee all restaurant operations across breakfast, lunch, and evening services.
• Lead, motivate, and manage front‑of‑house and kitchen teams.
• Ensure excellent customer service and consistently high standards.
• Manage staffing levels, rotas, recruitment, and training.
• Monitor budgets, labour costs, and overall financial performance.
• Ensure compliance with food safety, health & safety, and licensing regulations.
• Handle customer feedback and resolve issues professionally.
• Drive sales, improve efficiency, and maintain brand standards.
• Work closely with ownership to support business growth and performance.

Requirements

• Proven experience as a General Manager or senior management role in hospitality.
• Strong leadership and team management skills.
• Experience managing high‑volume service across multiple dayparts.
• Solid understanding of financial management, stock control, and labour planning.
• Excellent communication and organisational skills.
• Hands‑on, proactive, and solutions‑focused approach.
• Flexible to work across varied shifts including weekends.

What We Offer

• Full‑time, permanent position.
• Opportunity to lead and shape a growing restaurant operation.
• Competitive salary (dependent on experience).
• Supportive working environment.

Experience: Required

Employment: Full‑time

About Amia Experience

Amia Experience is a contemporary restaurant offering a refined continental dining experience from breakfast through to evening service.