Resourcing Operations Team Lead

NHS; Guildford; On-site; GBP 40,000 - 49,000; Full time

Job summary

A prominent healthcare provider in Guildford is seeking a Resourcing Operations Team Leader to lead a recruitment team and oversee end-to-end recruitment processes. This role requires proven HR systems knowledge and excellent communication skills, as you will provide professional advice on recruitment and employment law. You will also champion a positive candidate experience, ensuring every applicant receives a professional and timely service. Join a trusted organization that invests in its employees and supports professional development.

Benefits

14% employer pension contribution

Flexible pay schemes

Discounted gym membership

On-site nursery

24/7 counselling support

Qualifications

• Proven experience in leading a recruitment team and delivering high-quality resourcing services.
• Strong knowledge of HR systems and recruitment best practices.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Responsibilities

• Lead and develop a team of resourcing professionals.
• Oversee end-to-end recruitment processes.
• Provide professional advice to managers on recruitment and employment law.

Skills

Leading a recruitment team

HR systems knowledge

Excellent communication skills

Organizational skills

Education

CIPD qualification

Degree level in HR or equivalent experience

NVQ level 3 in Customer Service/Business Administration

Tools

Microsoft Office Suite

HealthRoster

ESR

Job description

At Royal Surrey NHS Foundation Trust, we believe that every role contributes to delivering compassionate, safe care every day. As our Resourcing Operations Team Leader, you'll play a pivotal role in ensuring we have the right people, in the right place, at the right time--helping us provide outstanding patient care.

What You'll Do

• Lead and Inspire: Manage and develop a team of resourcing professionals, including international recruitment advisors and administrators.
• Drive Excellence: Oversee end-to-end recruitment processes, ensuring compliance with NHS Employment Check Standards and UKVI regulations.
• Shape the Future: Implement new ways of working, update HR policies, and contribute to innovative recruitment projects.
• Be the Expert: Provide professional advice to managers on recruitment, employment law, and visa queries.
• Champion Candidate Experience: Ensure every applicant receives a professional, positive, and timely service.

Main duties of the job

You will ensure the provision of robust resourcing processes so that every candidate experience is dealt with in a professional and confidential manner by the resourcing team.

You will lead the Resourcing officers to provide comprehensive, high quality recruitment administration service to all Managers and Trust staff. To support, develop and maintain recruitment via NHS jobs, HR Payroll and ESR.You will deliver recruitment training as required and work as part of the Human Resources team to provide an effective and efficient recruitment and staff support service.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

What Were Looking For

• Proven experience in leading a recruitment team and delivering high-quality resourcing services.
• Strong knowledge of HR systems (e.g., ESR, NHS Jobs) and recruitment best practices.
• Excellent communication, influencing, and organisational skills.
• CIPD qualification or equivalent experience in HR/recruitment.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Job description

Job responsibilities

What Were Looking For

• Proven experience in leading a recruitment team and delivering high-quality resourcing services.
• Strong knowledge of HR systems (e.g., ESR, NHS Jobs) and recruitment best practices.
• Excellent communication, influencing, and organisational skills.
• CIPD qualification or equivalent experience in HR/recruitment.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Why Join Us?

• Generous NHS benefits, including 14% employer pension contribution.
• Flexible pay schemes, cycle-to-work, and discounted gym membership.
• Access to career development, training, and leadership opportunities.
• On-site perks: nursery, Costa, M&S, subsidised restaurant.
• Active social club and wellbeing support, including 24/7 counselling.

Our Values

Caring Together | Excelling Together | Learning Together | Continuously ImprovingIf youre passionate about people, thrive in a fast-paced environment, and want to make a real impact, wed love to hear from you.

Apply today and help shape the future of recruitment at Royal Surrey!

Person Specification

Qualifications

• CIPD, Degree level or equivalent qualification, preferably in HR related area or equivalent experience
• NVQ level 3 in Customer Service/Business Administration or equivalent work experience

Knowledge, Experience and Skills

• Experience of leading a team
• Extensive experience in a Recruitment role
• Experience sufficient to advise and support resourcing officers and line managers in dealing with the full range of recruitment issues
• Good working knowledge of a broad range of administrative processes
• Intermediate level knowledge of Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
• Knowledge of Information systems such as HealthRoster and ESR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Head of Resourcing and Temporary Staffing

£40,617 to £48,778 a yearPro Rata Per Annum inc. HCAs