Resource Administrator, Resource Management, Audit & Assurance – 12 Month FTC/Secondment

Deloitte LLP; Glasgow, Leeds, City of Edinburgh; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

A leading professional services firm in Glasgow seeks a Resource Administrator to support operational excellence in resource management. This role involves scheduling, stakeholder communication, and analytical tasks. Ideal candidates are proactive communicators with strong organizational skills. Full training will be provided, and the position offers opportunities for travel across the North & Scotland.

Benefits

Hybrid working model

Career development opportunities

Qualifications

• Confident communicator with strong verbal and written skills.
• Ability to build trusted relationships with team members.
• Proactive attitude towards change and improvement.

Responsibilities

• Support Resource Manager with planning and scheduling.
• Manage bookings and holiday requests accurately.
• Monitor absence and raise issues as necessary.

Skills

Verbal and written communication

Stakeholder management

Organizational skills

Attention to detail

Flexibility

Team player

Customer orientation

Tools

Microsoft Excel

Microsoft Word

Job description

Resource Management (RM) is a business-critical function at Deloitte. It ensures that we have the right people, with the right skills, in the right locations, available at the right time. As a member of the RM team, you will support the business unit leadership and practitioners, playing a crucial role in the implementation and delivery of RM services to provide operational excellence whilst supporting delivery of the business talent strategy. The role is people-focused and is founded on establishing effective working relationships with all key stakeholders as well as holding, or being keen to develop, a good understanding of Management Information. Resourcing our engagements effectively is critical to business performance, whilst ensuring the experience of our people is maximised.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients\' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

As a Resource Administrator, you\'ll support the Resource Manager, Planners, and business unit leadership in scheduling practitioners across Audit & Assurance. This pivotal role ensures operational excellence in resource management, supporting the delivery of the business talent strategy. You will work closely with the planning team and internal departments for effective resource deployment, utilisation, and development. This role will develop your stakeholder management, communication, and analytical skills, preparing you for future advancement.

Specific responsibilities:

• Support the Resource Manager/Planner with the budget/planning process.
• Take responsibility for managing bookings and updates to ensure that the scheduling system accurately reflects the current resourcing position and that it is up to date for minimum of3 - 6 months in advance.
• Manage holiday requests in conjunction with business unit policies, ensure holiday requests are appropriately approved and that dates are accurately reflected in the scheduling system.
• Monitor sickness/absence levels highlighting issues as appropriate and ensuring that dates are accurately reflected.
• Working with the Resource Manager/Planners support the scheduling, on-boarding and off-boarding process for practitioners.
• Support the Resource Planners and Exam Managers with the planning of curriculum dates, timetable planning, cancellations and re-bookings, exam re-sits.
• Develop and promote an understanding of the curriculum pathway requirements for junior grades.
• Work with the Resource Planners and Learning Managers to support with the planning of training dates, course cancellations, re-bookings and other issues as they arise.
• Develop and promote an understanding of grade learning requirements.

Connect to your skills and professional experience

• Confident and skilled verbal and written communicator.
• Ability to interact effectively with empathy, impact and discretion.
• Ability to cultivate trusted advisor working relationships with practitioners, business unit team members and the wider resource management function.
• Flexibility and ability to learn quickly in a fast moving environment.
• Ability to plan and prioritise, multi task and manage a significant workload under pressure.
• Team player who uses initiative and takes ownership of tasks.
• Ability to interact at all levels with an ability to influence and negotiate.
• Portrays a professional, customer orientated image of resource management/scheduling.
• Strong attention to detail, excellent organisational and time management skills.
• Proactive and willing to go the extra mile.
• Computer literate, in particular an excellent working knowledge of Windows, Word and Excel.
• Anticipating and recognising when conflict may occur and work to resolve these through supporting and escalating to senior stakeholders as necessary.
• A proactive attitude towards change and ongoing focus on improvement
• Ability to gain immediate credibility and the trust of staff.
• Ability to gain an in-depth understanding of our practice.
• Ability to develop yourself and the team by seeking opportunities that stretch and challenge.
• You will be supporting our offices across the North & Scotland, covering Glasgow, Edinburgh, Manchester and Leeds.It’s not essential, but there will be an opportunity to travel to these locations.
• Although it is desirable that you have experience in Resource Management, this is not essential as full training will be provided.

Connect to your business - Audit & Assurance

We know it’s not just about the numbers. Often, we let the technology take care of those. It’s about the creative and collective thinking or our people. That’s where the true insight is found. We’re redefining the future of audit. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“I feel so lucky to have started my career in such a supportive company that has so many opportunities for me to grow.” - Owen, Audit and Assurance

Our hybrid working policy

You’ll be based in one of our UK regional offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers