Resident Services & Housing Scheme Manager

Sanctuary Housing; Ipswich; On-site; GBP 23,000 - 25,000; Full time

Job summary

A not-for-profit housing association in Ipswich is looking for a Scheme Manager to provide housing support to residents, ensuring their well-being and independence. The successful candidate will carry out welfare checks, manage repairs, and provide administrative support while fostering a diverse and inclusive culture. Benefits include up to 30 days annual leave, employer pension contributions, and additional well-being support. Salary starts at £23,683 with potential increases over time.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Employee discounts

Well-being support and tools

Qualifications

• Experience in building or facility management.
• Ability to organise and prioritise multiple workloads effectively.
• Familiarity with the Housing Act and safeguarding.

Responsibilities

• Encouraging residents to maintain well-being through housing support.
• Carrying out regular welfare checks using the warden call system.
• Reporting and managing communal repairs with contractors.

Skills

Experience working with older people in a support capacity

Knowledge and experience of Microsoft 365

Excellent communication and customer care skills

Full valid driving licence; own vehicle

Job description

A not-for-profit housing association in Ipswich is looking for a Scheme Manager to provide housing support to residents, ensuring their well-being and independence. The successful candidate will carry out welfare checks, manage repairs, and provide administrative support while fostering a diverse and inclusive culture. Benefits include up to 30 days annual leave, employer pension contributions, and additional well-being support. Salary starts at £23,683 with potential increases over time.