Resident Liaison Officer

Randstad Construction and Property; Leyfields; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading Maintenance Contractor in the Tamworth area is looking for a Resident Liaison Officer. You will liaise with tenants on repairs, manage complaints, and ensure service delivery. The role requires experience in a similar industry and a full UK driving licence. Competitive salary of up to £30,000 plus benefits offered.

Benefits

Car allowance

Competitive salary

Benefits package

Qualifications

• Previous experience in a RLO role within a similar industry, ideally Social Housing.
• Have a full UK driving licence and own vehicle.
• Able to cover Tamworth and surrounding areas.

Responsibilities

• Liaise with tenants regarding repairs and updates on progress.
• Ensure agreed targets are delivered and complaints are handled according to policy.

Skills

Excellent communication skills

Experience in a similar role

Ability to manage tenant complaints

Job description

Overview

Looking for a Resident Liaison officer to join a leading Maintenance Contractor in Tamworth areas.

Offering a competitive salary of up to £30,000 + car allowance and benefits. Working on Planned maintenance contract carrying out fire remediation and external works you will provide support to a well established team that deliver a high quality service.

Responsibilities

• Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
• Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures.

Requirements

• Previous experience in a RLO role within a similar industry, ideally Social Housing
• Have a full UK driving licence and own vehicle
• Able to cover Tamworth and surrounding areas
• Are an excellent communicator comfortable with in person and telephone conversations

If you are interested in this role please attach an updated cv and we will be in touch

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business