Resident Electrical and Maintenance Engineer

Royal Mail; Wolverhampton; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A leading delivery company in the UK is seeking a Lead Engineer to manage electrical systems maintenance across various commercial sites. The ideal candidate will possess strong technical skills, including 18th Edition electrical certification and experience with planned maintenance. This full-time role offers a competitive salary of £42,756.19 per annum, plus allowances and overtime, alongside an annual leave entitlement of 22.5 days, rising to 25 after five years of service.

Benefits

Standby allowance

Annual leave allowance

Company vehicle

Qualifications

• Demonstrated experience in planned maintenance of electrical systems.
• Confident in analysing and resolving complex electrical system challenges.
• Hold a valid UK driving licence.

Responsibilities

• Carry out maintenance of electrical systems across commercial sites.
• Diagnose faults and provide expert advice to customers.
• Manage planned and corrective maintenance.

Skills

Electrical certification (18th Edition)

City & Guilds qualifications (2382, 2391)

Fault finding and diagnosis

Communication skills

Customer relationship management

Organisational skills

Job description

Responsibilities

• Carry out maintenance of electrical systems across a variety of commercial sites
• Diagnose faults and provide expert advice to customers, particularly on equipment like roller shutter doors and dock levellers
• Perform basic plumbing tasks, including replacing taps, sinks, cistern flush units, and heating elements
• Apply technical knowledge and personal judgement to deliver high‑quality work that meets cost and time targets
• As a Lead Engineer you will provide clear technical guidance to colleagues and customers to help resolve issues efficiently
• Manage the delivery of both planned and corrective maintenance in line with contract performance standards
• Liaise daily with customer representatives to ensure all requirements are met and expectations exceeded
• Ensure all relevant paperwork is completed accurately and in accordance with approved procedures
• Promote a strong safety culture by setting a positive example for colleagues and customers
• Build and maintain strong customer relationships, representing yourself and Royal Mail Property & Facilities Solutions professionally at all times

Flexibility is key - you'll be working across multiple sites within a defined area, and a company vehicle will be provided to support your travel. Your excellent communication skills will help you build strong relationships with both customers and managers, keeping everyone informed and aligned. Strong organisational skills will also be essential to manage your workload effectively and ensure smooth project delivery.

Qualifications

• Must hold an Electrical certification such as the 18th Edition.
• Possess full electrical City & Guilds qualifications - including 2382 and 2391 Testing & Inspection
• Demonstrated experience in planned maintenance of both electrical and mechanical systems
• Skilled in fault‑finding and diagnosis, with the ability to advise others across various systems
• Strong communication skills, capable of explaining technical issues clearly to customers
• Confident in analysing and resolving complex electrical system challenges
• Ideally trained and certified in IPAF and MEWP and comfortable working at heights
• Proven experience working with customers in a commercial environment
• Hold a valid UK driving licence (preferably with no endorsements), as travel across sites is required
• Computer literacy skills an advantage

About Royal Mail & Facilities Solutions

Royal Mail is something special, a well‑loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations., Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3,000 employees and is owned by Royal Mail Group Ltd.

Salary & Contract

Salary – £42,756.19 per annum plus standby allowance c£290 per week, when on rota, and appropriate overtime rate when attending the call, 22.5 days annual leave, rising to 25 after 5 years' service plus bank holidays, Contract: Permanent, Full time 37.50 hours per week (excluding meal breaks). Typical attendance will be 08:00 until 16:00 Monday to Friday however, flexibility is essential. You'll be required to join an out of hours callout rota 1 in 5 weeks covering a wider area.

We're looking for someone with strong technical expertise in electrical systems, mechanical power, control wiring, and electrical installation testing and inspection. In this role, you'll take the lead on a variety of facilities management systems, with a primary focus on electrical maintenance.