Reservations Manager

AccorHotel; Crawley; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading hospitality company in Crawley is looking for a Reservations Manager to oversee booking operations at ibis Styles London Gatwick Airport. Responsibilities include managing guest bookings, ensuring smooth reservation processes, and handling financial reconciliations. Candidates should have previous hotel reservations experience and strong organisational skills. This full-time position offers a competitive salary and the opportunity to work in a vibrant environment near Gatwick Airport.

Benefits

Competitive salary

Career growth opportunities

Modern working environment

Qualifications

• Previous hotel reservations experience is essential.
• Experience in an Accor-brand hotel is advantageous.

Responsibilities

• Manage guest bookings and handle weekly commissions.
• Oversee invoicing and cash reconciliation.
• Ensure every reservation runs smoothly.

Skills

Organisational skills

Confidence with numbers

Passion for service

Job description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Join our team at ibis Styles London Gatwick Airport as a Reservations Manager, earning £28,000 to £30,000 per year on a full-time contract of 40 hours per week. If you love the buzz of hospitality and want to work in a stylish, upbeat environment right next to one of the UK’s busiest airports, this is your chance.

What you’ll do
You’ll manage guest bookings, handle weekly commissions, oversee invoicing and cash reconciliation, and make sure every reservation runs smoothly. Looking after our clientele with care and attention will be at the heart of what you do.

What we’re looking for
Previous hotel reservations experience is essential. You’ll have strong organisational skills, confidence with numbers and a passion for delivering great service as part of a vibrant team. Experience in an Accor-brand hotel would be advantageous.

Why join us?
Competitive salary, full-time hours and the opportunity to grow with a global brand. Plus, you’ll be working just minutes from Gatwick Airport in a fun, modern setting.

Qualifications

Hotel Reservations & Reception Experience Required

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Notice

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