Researcher (Customer Insight & Smart Technology)

The Extracare Charitable Trust t/a Extracare Ltd; Coventry; On-site; GBP 30,000; Full time

Job summary

A charity organization in Coventry is seeking a Researcher (Customer Insight & Smart Technology) to enhance services through applied research. You will strengthen the evidence base by conducting studies that improve customer experience and promote digital inclusion through smart technologies. This full-time position offers an annual salary of £30k and is pivotal in shaping future services. The role requires engagement with customers and a strong understanding of smart technologies.

Qualifications

• Experience in applied research and data analysis.
• Ability to engage with customers to enhance their experience.
• Understanding of smart technologies and digital inclusion.

Responsibilities

• Conduct research to improve customer experience and independence.
• Shape future services based on gathered insights.
• Utilize smart technologies to support digital inclusion.

Job description

Researcher (Customer Insight & Smart Technology)

Location: Coventry, Warwickshire

Salary: 30k Annual GBP

Employment: Full Time

Posted by: The Extracare Charitable Trust t/a Extracare Ltd

Posted: Sunday, 21 December 2025

ExtraCare Charitable Trust are looking for a Researcher (Customer Insight and Smart Technology).

We are seeking a Researcher (Customer Insight and Smart Technology) to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research that strengthens customer experience, independence, and digital inclusion through smart technologies.

Apply: Wo click apply for full job details

Details

• Location: Coventry, Warwickshire, UK
• Industry: Science
• Rate: 30k Annual GBP
• Employment Agency: The Extracare Charitable Trust t/a Extracare Ltd
• Contact: The Extracare Charitable Trust t/a Extracare Ltd
• Reference: JS3050662067
• Posted Date: 12/21/2025 9:18:31 PM

ExtraCare Charitable Trust are looking for a Researcher (Customer Insight and Smart Technology). We are seeking a Researcher (Customer Insight and Smart Technology) to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research that strengthens customer experience, independence, and digital inclusion through smart technologies.