Repairs Supervisor

ITS Property Maintenance; Waltham Cross; On-site; GBP 45,000; Full time

Job summary

A well-established housing association in Waltham Cross is seeking a Repairs Supervisor to lead a team of multi-trade operatives in delivering responsive repairs. You will manage schedules, ensure compliance with health & safety, and drive improvements within the team. The ideal candidate has significant experience in supervising repairs in social housing and possesses strong leadership and communication skills. A company vehicle is included along with opportunities for ongoing training and career progression.

Benefits

Company vehicle

Opportunities for training

Supportive work environment

Qualifications

• Proven experience supervising repairs or maintenance teams.
• Hands-on knowledge of property repairs (plumbing, carpentry, plastering).
• Health & safety knowledge including risk assessments.

Responsibilities

• Lead and motivate a team of multi-trade operatives.
• Schedule and manage repairs for timely resolution.
• Conduct regular site visits and inspections.

Skills

Leadership

Communication

Property repairs knowledge

Time management

Health & safety knowledge

Tools

Job management systems

Job description

Overview

Repairs Supervisor - Social Housing

£45,000 per annum
Permanent Position - Company Vehicle Included
Location: Waltham Cross, Herts

An exciting opportunity has arisen to oversee a frontline team of up to 15 operatives across various trades, delivering responsive repairs and maintenance services across a maintenance contractors Housing Association and Local Authorities housing contracts

Key Responsibilities

• Lead and motivate a team of 10-15 multi-trade operatives delivering responsive and planned maintenance
• Schedule and manage repairs to ensure timely and quality resolution of tenant issues
• Undertake regular site visits and inspections, ensuring works are completed to specification
• Ensure compliance with health & safety standards and internal procedures including tool box talks, RAMS and safeguarding
• Work closely with internal planners, surveyors, customer services and stores to ensure effective coordination
• Provide accurate reporting on job status, material use and team performance via PDA and internal systems
• Liaise with residents, provide updates and ensure a tenant-focused approach to service delivery
• Support operatives with technical queries and escalate complex issues to senior management where required
• Contribute to continuous improvement by analysing trends, defects and recurring issues
• Ensure works adhere to agreed SORs, budgets, and timescales

What We're Looking For

• Proven experience supervising repairs or maintenance teams within a social housing or local authority environment
• Hands-on knowledge of property repairs and building maintenance (e.g. plumbing, carpentry, plastering)
• Strong leadership and communication skills - able to get the best out of frontline operatives
• Good understanding of housing maintenance systems, KPIs and SOR-based contracts
• Excellent time management and ability to prioritise tasks effectively
• Familiarity with PDA or job management systems and capable of accurate record-keeping
• Health & safety knowledge including risk assessments and safe working practices

Salary & Benefits

• £45,000 per annum - permanent full-time position
• Company van and fuel card provided for business use
• Opportunities for ongoing training and internal career progression
• Supportive working environment with a strong team culture
• Flexible working across North London

Next Steps

If you're an experienced Repairs Supervisor ready to lead a team in a secure, well-established housing association, we'd love to hear from you. Apply today and we will contact you to discuss the role in more detail and match your experience with the opportunity.

ITS Property Maintenance are acting as an employment agency for this permanent vacancy.

We specialise in working within the social housing sector with: Housing Associations Local Authorities DLOs Maintenance Contractors FM Providers.

We provide staffing solutions for: Trades & Labour Supervisory Staff Operational Leaders Technical & Support Professionals