Repairs Scheduler

4 RECRUITMENT SERVICES LTD; Arborfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Repairs Scheduler to join a Housing team in Arborfield. This full-time role involves scheduling repairs, managing information, and maintaining records to support the repairs service. The ideal candidate will have experience in housing, excellent communication skills, and strong IT skills, including proficiency in Excel. This position is on-site five days a week.

Qualifications

• Experience within housing and scheduling repairs.
• Good understanding of the repairs process including emergency, urgent, and routine works.
• Experience maintaining accurate records.

Responsibilities

• Schedule repairs and manage information.
• Maintain accurate records to support service delivery.
• Liaise with tenants, contractors, and colleagues.

Skills

Strong administrative experience

Excellent communication skills

Customer service skills

Experience with housing management systems

Attention to detail

Organisational abilities

Tools

Excel

Job description

Repairs Scheduler - Reading

Contract

£14.59 per hour

On-site

Full time

Duties and responsibilties

We're looking for an experienced and highly organised individual to join our Housing team as a Technical Support Officer. Also known as Works Planner / Scheduler / Customer Service / Call Handler (Housing)

This role is office based onsite 5 days per week.

This role is key to ensuring the smooth delivery of our repairs and maintenance service, providing vital administrative and technical support to the wider housing repairs function.

You'll play an important role in scheduling repairs, managing information, and maintaining accurate records to support effective service delivery.

The ideal candidate will have strong administrative experience within a housing or repairs environment, with a good understanding of the repairs process — including emergency, urgent, and routine works.

Excellent communication and customer service skills are essential, as you'll be liaising with tenants, contractors, and colleagues to ensure repairs are handled efficiently and professionally.

You'll also need excellent IT skills, with experience using Excel and housing management systems for data input, document management, and reporting. Attention to detail and strong organisational abilities are key, as you'll be responsible for maintaining accurate records and supporting the team in delivering a high-quality, customer-focused service.

Essential requirements

• Experience within housing
• Experience scheduling repairs

To find out more information please contact Abbie at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.