Rent Control Officer

Torus Group; Liverpool; On-site; GBP 28,000 - 35,000; Full time

Job summary

A regional housing provider in Liverpool is seeking a skilled Rent Control Officer to maintain the accuracy and integrity of financial information in rent accounting. Responsibilities include ensuring the accuracy of rent information, processing Housing Benefit overpayments, and supporting financial operations. The ideal candidate has extensive finance experience and advanced Microsoft Excel skills. This role is crucial for enhancing financial operations within the organization.

Qualifications

• Extensive relevant experience within the Finance function.
• Evidence of commitment to continual professional and personal development.
• Experience in a large and complex organisation.

Responsibilities

• Ensure daily and weekly accuracy of rent information.
• Process Housing Benefit overpayments and rent refunds.
• Support monthly rent reconciliations and investigate unreconciled items.

Skills

Knowledge of rent accounting

Advanced proficiency in Microsoft Excel

Strong IT literacy

Ability to build relationships

Job description

Job Advert

Torus Group is seeking a skilled and detail-driven Rent Control Officer to play a key role in maintaining the accuracy, integrity and timeliness of all financial information within our rent accounting function. In this pivotal role, you will ensure the completeness and reliability of rent data, support both input and output processes, and contribute to a broader understanding of the priorities and challenges faced by the Finance team. We’re looking for someone who can add real value by streamlining systems and procedures, helping us to continuously improve our financial operations.

What You’ll Be Doing:

• Ensuring the daily and weekly accuracy of rent information, including importing cash receipting, DD/standing order, Housing Benefit/UC files, and processing unmatched, miscellaneous, and dishonoured transactions.
• Providing support, information and advice to internal teams on rent accounting matters.
• Processing Housing Benefit overpayments and rent refunds.
• Ensuring rent change notifications are accurate and issued within agreed timescales.
• Processing and importing Allpay Direct Debit files.
• Supporting monthly rent reconciliations, investigating unreconciled items, and providing explanations for outstanding balances.
• Assisting with monthly management accounts, final accounts, balance sheet reconciliations, bad debt provisions, sinking fund calculations and accruals.
• Supporting the annual rent-setting process and rent/service charge adjustments.
• Assisting with information required for statutory accounts.
• Responding to ad-hoc finance-related queries across the Group.

What We’re Looking For:

• Qualified by experience through knowledge gained through extensive relevant experience within the Finance function.
• Evidence of and commitment to continual professional and personal development.
• Relevant experience in a large and complex organisation/function.
• Strong IT literacy, with advanced proficiency in Microsoft Excel and a proactive approach to adopting new systems and ways of working.
• Ability to engage with and challenge staff, peers, board members, tenants and external partners to build relationships based on honesty, trust, mutual respect and integrity to inspire confidence and respect.

Interview Process:

• Candidates will undergo in-person interviews, which will include a Microsoft Excel assessment followed by a competency-based interview. Interviews will take place w/c15th December.

Additional Information:

Successful applicants must complete the following pre-employment checks including:

• Right to work verification
• Qualification certificate check
• Two satisfactory references
• Occupational Health Questionnaire
• DBS check (if applicable)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.