Remote Workday PTA Support Consultant — Drive Adoption

Kainos; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Workday PTA Support Consultant to join their dynamic team in Ilkley. The successful candidate will provide configuration, troubleshooting, and advisory support to clients using the Pay Transparency Analyzer solution. This role requires a strong customer focus, the ability to manage multiple priorities, and effective communication skills. Familiarity with HRIT systems and service management principles is essential. This position offers the opportunity to work in an innovative and inclusive environment as part of a diverse team.

Qualifications

• Experience with HRIT systems required.
• Ability to manage competing priorities and resolve issues independently.
• Proven experience in a customer-facing role.

Responsibilities

• Provide configuration and troubleshooting support post-deployment.
• Deliver services within agreed SLAs to ensure customer satisfaction.
• Manage and prioritize incoming customer requests effectively.

Skills

Customer focus

Clear communication

Troubleshooting

Problem-solving

Job description

A leading technology company is seeking a Workday PTA Support Consultant to join their dynamic team in Ilkley. The successful candidate will provide configuration, troubleshooting, and advisory support to clients using the Pay Transparency Analyzer solution. This role requires a strong customer focus, the ability to manage multiple priorities, and effective communication skills. Familiarity with HRIT systems and service management principles is essential. This position offers the opportunity to work in an innovative and inclusive environment as part of a diverse team.