Remote Travel Concierge | Flexible Hours & Perks

Destinytravel; Remote; GBP 80,000 - 100,000; Full time

Job summary

A travel consultancy in Edinburgh is seeking a Virtual Trip Support Consultant to assist clients from planning to post-trip follow-up, ensuring a smooth travel experience. This fully remote position offers flexible scheduling and opportunities for growth. Ideal candidates will possess strong communication skills and a genuine passion for travel. You will interact with clients via various platforms, help manage itineraries, and provide destination guidelines. Join a supportive team dedicated to creating meaningful travel experiences.

Benefits

Fully remote work

Access to exclusive travel perks

Ongoing training opportunities

Supportive team environment

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in hospitality or related fields preferred.
• Excellent organization and attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with itinerary updates, changes, and cancellations.
• Provide accurate destination information and entry requirement guidance.
• Confirm travel details and proactively follow up on upcoming trips.
• Gather feedback after travel and address any concerns.

Skills

Strong written and verbal communication skills

Customer service experience

Excellent organization

Attention to detail

Digital tools proficiency

Passion for travel

Job description

A travel consultancy in Edinburgh is seeking a Virtual Trip Support Consultant to assist clients from planning to post-trip follow-up, ensuring a smooth travel experience. This fully remote position offers flexible scheduling and opportunities for growth. Ideal candidates will possess strong communication skills and a genuine passion for travel. You will interact with clients via various platforms, help manage itineraries, and provide destination guidelines. Join a supportive team dedicated to creating meaningful travel experiences.