Remote Service Architect — SC Cleared MSP Solutions

Littlefish; East Midlands; Remote; GBP 68,000 - 80,000; Full time

Job summary

A dynamic IT services company seeks a Service Architect to support sales processes and drive customer retention. The ideal candidate will have extensive experience in a similar role and must excel in building relationships and collaborating with diverse clients. Responsibilities include aligning service solutions to customer needs, crafting high-quality tender responses, and leading bid teams. The position offers a competitive salary, training, and various perks, highlighting the company's commitment to diversity and inclusion.

Benefits

Healthcare cash plan

Referral bonus scheme

Company social events

Casual dress policy

Company Pension Scheme

25 days annual leave plus public holidays

Qualifications

• Extensive experience in a Service Architect or pre‑sales role.
• Strong track record with medium and large customers.
• Outstanding customer-facing and executive presentation skills.

Responsibilities

• Align service solutions with customer requirements.
• Build virtual bid teams and allocate workloads.
• Create compelling responses for tenders and presentations.

Skills

Service Architect experience

Customer-facing skills

Presentation skills

Collaboration in complex environments

Job description

A dynamic IT services company seeks a Service Architect to support sales processes and drive customer retention. The ideal candidate will have extensive experience in a similar role and must excel in building relationships and collaborating with diverse clients. Responsibilities include aligning service solutions to customer needs, crafting high-quality tender responses, and leading bid teams. The position offers a competitive salary, training, and various perks, highlighting the company's commitment to diversity and inclusion.