Remote Print Production Engineer – Printer Repair & Service

Apogee Corporation • •; Swindon; Remote; GBP 30,000 - 40,000; Full time

Job summary

A technology services company in the UK is seeking a Field Service Engineer to carry out service visits for production printers and other equipment. This remote position requires strong technical skills and a commitment to customer service excellence. The ideal candidate will have experience in the office equipment industry and the ability to perform repairs and installations effectively. Flexible working options and generous holiday entitlement are offered.

Benefits

Flexible working options

33 days holiday including bank holidays

Life assurance 4x salary

Pension scheme

Employee Assistance Programme

Qualifications

• Experience of fixing production printers and digital presses.
• Strong electronic and mechanical background.
• Ability to provide first-class customer service.

Responsibilities

• Carry out service visits to customer calls.
• Respond to customer service requests for repairs.
• Carry out fault diagnosis.
• Inform the customer on completed work.
• Carry out installations of equipment sold.

Skills

Experience of fixing production printers and digital presses

Experience in the office equipment industry

Technical skills with electronic and mechanical background

Strong IT knowledge

Ability to provide first-class customer service

Job description

A technology services company in the UK is seeking a Field Service Engineer to carry out service visits for production printers and other equipment. This remote position requires strong technical skills and a commitment to customer service excellence. The ideal candidate will have experience in the office equipment industry and the ability to perform repairs and installations effectively. Flexible working options and generous holiday entitlement are offered.