Remote Luxury Travel Concierge | Flexible Scheduling

Prestige Travel Agency by Mich; Remote; GBP 25,000 - 35,000; Full time

Job summary

A prominent travel organization in Birmingham is seeking a Luxury Travel Consultant – Customer Experience to provide exceptional support for clients throughout their travel journey. The ideal candidate will manage bookings, respond to inquiries, and ensure satisfaction from booking to follow-up. The role is 100% remote, offers flexible hours, and opportunities for professional growth in a supportive team culture. A background in hospitality or service, along with superb communication skills, is essential.

Benefits

Flexible scheduling options

Access to travel perks and discounts

Ongoing training and development

Qualifications

• High-level communication skills essential for client interactions.
• Preferably experience in travel or service industry.
• Ability to manage multiple requests efficiently.

Responsibilities

• Respond to client inquiries via various channels.
• Assist with luxury travel bookings and modifications.
• Ensure accurate confirmation of itineraries.

Skills

Excellent verbal and written communication skills

Strong customer service background

Highly organized

Comfortable using technology

Proactive

Interest in travel

Job description

A prominent travel organization in Birmingham is seeking a Luxury Travel Consultant – Customer Experience to provide exceptional support for clients throughout their travel journey. The ideal candidate will manage bookings, respond to inquiries, and ensure satisfaction from booking to follow-up. The role is 100% remote, offers flexible hours, and opportunities for professional growth in a supportive team culture. A background in hospitality or service, along with superb communication skills, is essential.