Remote Gaming Community Moderator – EN/FR

Arise Virtual Solutions; Ipswich; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading remote service provider is seeking a Remote Community Moderator to provide support for a major gaming client. This role involves engaging with players, moderating community channels, and providing solutions while working from home. Candidates should be bilingual in English and French, have a passion for gaming, and possess excellent communication skills. Prior experience with community platforms is a plus. Join a dynamic team and contribute to an engaging gaming community.

Benefits

Flexible schedule

Work from home

Qualifications

• Self-motivated with outstanding problem-solving skills.
• Ability to handle stress and deliver excellent customer service.
• High level of reading comprehension and understanding of game terminology.

Responsibilities

• Provide email and chat support to players.
• Engage with players and understand their issues.
• Moderate community channels according to client guidelines.

Skills

Proficiency in English and French

Passion for gaming

Outstanding problem-solving skills

Excellent communication skills

Tools

Forum platforms

Discord

Facebook

YouTube

Job description

A leading remote service provider is seeking a Remote Community Moderator to provide support for a major gaming client. This role involves engaging with players, moderating community channels, and providing solutions while working from home. Candidates should be bilingual in English and French, have a passion for gaming, and possess excellent communication skills. Prior experience with community platforms is a plus. Join a dynamic team and contribute to an engaging gaming community.