Remote Fintech Customer Advisor - Grow With a Team

Get Staffed Online Recruitment Limited; Remote; GBP 26,000 - 28,000; Full time

Job summary

A growing fintech company in the UK is seeking a Customer Service Advisor to join their dynamic team. This home-based role involves being the first point of contact for partners and customers, ensuring smooth operations, and building strong relationships. Ideal candidates will possess strong communication skills, organizational abilities, and a knack for problem-solving. The role offers extensive training, a collaborative team environment, and the chance to impact the company's growth positively.

Benefits

25 days + Bank Holidays

Laptop and phone

Flexible working

Supportive team environment

Training and development opportunities

Qualifications

• Natural relationship builder who enjoys working with people.
• Highly organized, able to prioritize, and thrives under pressure.
• Experience in customer service, operations, or fintech/finance preferred.

Responsibilities

• Be the first point of contact for partners and customers via email, phone, and IM.
• Build and strengthen relationships with retail partners.
• Help partners maximize use of our platform to drive business growth.

Skills

Strong communication skills

Relationship building

Organizational skills

Problem-solving

Attention to detail

Job description

A growing fintech company in the UK is seeking a Customer Service Advisor to join their dynamic team. This home-based role involves being the first point of contact for partners and customers, ensuring smooth operations, and building strong relationships. Ideal candidates will possess strong communication skills, organizational abilities, and a knack for problem-solving. The role offers extensive training, a collaborative team environment, and the chance to impact the company's growth positively.