Remote Debt Recovery & Account Manager

SmartestEnergy; Worthing; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading energy firm in Worthing is seeking a motivated professional for a Credit Control role. You will manage customer accounts, ensuring efficient debt recovery through proactive communication and setting up Direct Debits. Ideal candidates will possess proven collection skills, strong IT capabilities, and effective communication. With global opportunities and a commitment to diversity, this position offers a hybrid working model, balancing office and remote work effectively.

Benefits

Flexible working for up to 30 days a year

Commitment to diversity and inclusion

Qualifications

• Experience in debt collection and managing customer accounts.
• Ability to monitor payment patterns and resolve account queries.
• Strong communication skills for effective dispute resolution.

Responsibilities

• Manage customer accounts end-to-end, ensuring timely debt recovery.
• Proactively collect overdue debts via telephone and set up Direct Debits.
• Collaborate with internal teams to resolve disputes.

Skills

Proven Collection skills

Strong IT skills in MS Office

Great verbal and written communication

Job description

A leading energy firm in Worthing is seeking a motivated professional for a Credit Control role. You will manage customer accounts, ensuring efficient debt recovery through proactive communication and setting up Direct Debits. Ideal candidates will possess proven collection skills, strong IT capabilities, and effective communication. With global opportunities and a commitment to diversity, this position offers a hybrid working model, balancing office and remote work effectively.