Remote Bilingual Gaming Community Moderator

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading customer service platform is seeking a Remote Community Moderator. This role involves providing email and chat support for a top gaming client. Candidates must be fluent in English and French, possess excellent communication skills, and have a passion for gaming. Flexibility and problem-solving abilities are essential for addressing customer inquiries effectively. Join this unique opportunity to work from home while engaging with the gaming community and delivering top-notch service.

Benefits

Work from home

Flexible schedule

Qualifications

• Fluency in reading, writing, and speaking English and French is essential.
• Ability to engage with players and handle customer inquiries effectively.
• Strong problem-solving and multitasking skills.

Responsibilities

• Provide email and chat support for a major gaming client.
• Moderate community channels according to client guidelines.
• Engage with customers in a positive and professional manner.

Skills

Proficiency in English

Proficiency in French

Understanding of gaming terminology

Excellent communication skills

Patience and empathy

Tools

Discord

Facebook

YouTube

Instagram

TikTok

Job description

A leading customer service platform is seeking a Remote Community Moderator. This role involves providing email and chat support for a top gaming client. Candidates must be fluent in English and French, possess excellent communication skills, and have a passion for gaming. Flexibility and problem-solving abilities are essential for addressing customer inquiries effectively. Join this unique opportunity to work from home while engaging with the gaming community and delivering top-notch service.