Relocation Manager

KHR - Recruitment Specialists; Whetsted; On-site; GBP 35,000 - 52,000; Full time

Job summary

A bespoke relocation company is looking for a Relocation Manager to coordinate door-to-door transportation services. The role requires fluency in French and experience in the removals industry. You will be responsible for managing client moves, ensuring data accuracy, and handling supplier bookings. Ideal candidates should have a customer-focused attitude and strong communication skills. This position offers an opportunity to enhance client satisfaction and operational excellence.

Qualifications

• Fluent in French (both verbal and written).
• Experience within the Removals industry.
• Experience in Domestic & International Household Goods (HHG's) Forwarding.
• Experience in Domestic & International HHG Forwarding.
• High attention to detail and accuracy in work.
• Proficient with technology and operational systems.

Responsibilities

• Coordinate all aspects of door-to-door moves for clients.
• Act as the single point of contact for assignees.
• Arrange pre-move surveys and provide accurate quotes.
• Book and manage approved supplier partners effectively.
• Monitor and track shipments, providing regular updates.
• Ensure data integrity in the operational system.
• Prepare sales invoices and approve supplier costs.

Skills

Fluency in French

Customer-focused approach

Great communication skills

Attention to detail

Proficient with technology

Job description

Our client is a bespoke relocation company specialising in tailored moving solutions, logistics, and secure warehousing facilities.

As a Relocation Manager, you will be the primary contact for clients, ensuring a seamless door‑to‑door transportation service. You will coordinate all aspects of specialist moves, particularly in fine art logistics, contributing directly to the company’s reputation for exceptional service and client satisfaction.

This role requires candidates to be fluent in French (both verbal and written).

Responsibilities

• Coordinate all aspects of door‑to‑door moves for clients.
• Act as the single point of contact for assignees.
• Arrange pre‑move surveys and provide accurate quotes.
• Book and manage approved supplier partners effectively.
• Monitor and track shipments, providing regular updates.
• Ensure data integrity in the operational system.
• Prepare sales invoices and approve supplier costs.

Requirements

• Fluent in French (both verbal and written).
• Experience within the Removals industry.
• A customer‑focused approach with great communication skills.
• Experience in Domestic & International Household Goods (HHG’s) Forwarding.
• High attention to detail and accuracy in your work.
• Proficient with technology and operational systems.

Application

When applying, please ensure your CV is clear, well‑formatted and up to date. A “clean” copy in Word is preferred if your CV contains graphics. You may also submit a cover letter or preface page highlighting relevant qualifications.