Relief Care Home Receptionist – Front Desk & Admin

Jewish Care; Ilford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A care organization is seeking a friendly and efficient Receptionist to provide excellent customer service at their care home. This pivotal front-of-house role involves answering phone enquiries, providing information to visitors, monitoring security, and supporting administrative tasks. Candidates should have administrative experience, a Business Management or Administration qualification, and strong interpersonal skills. The role requires a self-motivated individual who can work under pressure and with confidentiality. This position operates on a Relief/Bank basis as needed.

Qualifications

• Experience working in professional administration departments or in a similar role.
• Ability to maintain confidentiality, both with company information and staff information.
• Self-motivated and with a desire to improve systems within the business.

Responsibilities

• Answering all telephone enquiries in a professional, helpful, and timely manner.
• Ensuring all visitors to the Unit are given appropriate information.
• Monitoring the CCTV operations on the site to ensure security is maintained.
• Inputting data onto the Unit’s computer system to set timescales and accuracy.
• Supporting the Manager and Administrator in specific administrative tasks.

Skills

Excellent interpersonal skills

Strong Microsoft Excel knowledge

Strong Outlook knowledge

Strong PowerPoint knowledge

Strong Word knowledge

Ability to maintain confidentiality

Self-motivated

Ability to work under pressure

Commercial awareness

Education

Business Management/Administration or similar qualifications

Job description

A care organization is seeking a friendly and efficient Receptionist to provide excellent customer service at their care home. This pivotal front-of-house role involves answering phone enquiries, providing information to visitors, monitoring security, and supporting administrative tasks. Candidates should have administrative experience, a Business Management or Administration qualification, and strong interpersonal skills. The role requires a self-motivated individual who can work under pressure and with confidentiality. This position operates on a Relief/Bank basis as needed.