Relationship Management Associate (Fluent Arabic & French)

BNY Mellon; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global financial services company is seeking a Relationship Management Associate fluent in Arabic and French to join their team in London. This role involves supporting Relationship Managers, crafting business strategies, and owning data quality in their CRM system. Candidates should possess strong organizational skills, adaptability, and experience with Microsoft Office. A competitive compensation package is offered, along with a strong culture of excellence and support for personal resilience.

Benefits

Competitive compensation

Generous paid leave

Wellbeing programs

Qualifications

• Strong management and organizational skills.
• Ability to work in fast-paced environments.
• Proficiency in crafting client stories in PowerPoint.

Responsibilities

• Support dedicated Relationship Managers in driving growth within the Banks/Financial Institutions segment.
• Craft business strategies and account plans based on research.
• Own data quality in CRM systems.

Skills

Management and organizational skills

Adaptability

Data analysis

Fluency in English

Fluency in French

Fluency in Arabic

Experience with Microsoft Office

Tools

Salesforce

Microsoft Dynamics

Tableau

Power BI

Job description

Overview

Relationship Management Associate (Fluent Arabic & French)

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

What we do:

We’re seeking a future team member for the role of Relationship Management Associate (Fluent Arabic & French) to join our Treasury Services team. This role is located in London, United Kingdom.

As an integral member of the sales organization, you will be a key contributor driving growth in the Banks/ Financial Institutions segment. In this position you will gain hands-on experience working with clients, global teams, large complex processes, and grow your client centric skill set. The insights you develop will be immediately put into place to help our clients and to grow their business. You will work with a small team of highly valued top performers in a collaborative, data-driven environment and will have access to our executive leadership.

In this role, you’ll make an impact in the following ways:

Responsibilities

• Client Obsession:Support dedicated Relationship Managers in driving growth within the Banks/ Financial Institutions segment.
• Business Strategies:Craft business strategies and account plans based on research, financial analysis, and product insights.
• Sales Pitches:Build sales pitches and facilitate product implementation by partnering with global cross-functional support teams.
• Know Your Customer (KYC) Reviews:Act as the central counterpart for internal and external requests related to KYC reviews.
• Data Quality:Own data quality in CRM systems contributing to our data-driven organization.
• Ad Hoc Analysis:Create ad hoc analyses to track sales progress and drive value for our clients.

Qualifications

• Strong management and organizational skills.
• Adaptability and capability to work in fast-paced environments.
• Ability to handle equally important tasks that drive business growth.
• Experience with Microsoft Office products, especially Excel.
• Proficiency in crafting client stories in PowerPoint based on existing templates.
• Familiarity with a CRM system (e.g., Salesforce, Microsoft Dynamics)
• Ability to draw conclusions from data insights and communicate straightforwardly with the sales team and broader business.
• Familiarity in crafting your own data subsets from large data lakes e.g. in Tableau or Power BI.
• Fluency in English; French and Arabic are required.

At BNY, our culture speaks for itself, check out the latest BNY news in our newsroom and LinkedIn channels. Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.