Relationship Centred Care Coordinator

Nightingale Hammerson; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A specialist care provider in Greater London is seeking a part-time coordinator to lead workshops in dementia care and team building. The role involves advocating for staff wellbeing and integrating relationship-centred care principles. Candidates should have NVQ Level 3 in Health & Social Care, experience in dementia care, and leadership skills. This is a part-time role of 22.5 hours per week, offering competitive pay and benefits including flexible work patterns and training opportunities.

Benefits

Car parking on site

Transport from East Finchley Tube Station

Access to preschool and daycare

Training & development opportunities

Flexible working patterns

25 days annual leave plus bank holidays

Subsidised staff restaurant

Refer a friend bonus scheme

Cycle to work scheme

Perkbox

Qualifications

• Experience in healthcare or social care with a focus on dementia care.
• Passion for person-centred care and fostering team development.
• Ability to perform reflective practice and facilitate workshops.

Responsibilities

• Lead workshops on topics like Namaste Care and team building.
• Advocate for staff wellbeing and support relative groups.
• Embed the Relationship-Centred Care strategy throughout the organization.

Skills

Understanding of dementia care

Communication strategies

Relationship-centred care principles

Leadership or coordination experience

Proficiency in Microsoft Word and Excel

Education

NVQ Level 3 or QCF Level 3 in Health & Social Care

Job description

Nightingale Hammerson is a leading specialist in the care of older people, supporting over 250 Residents from the Jewish community. We have two care homes - Nightingale Housein Clapham and Hammerson House, Wohl Campus in East Finchley. We provide residential, nursing, dementia, respite, and palliative care.

We understand the importance of personalised care that centralises the needs of the Resident, with an on-site therapy team, which includes a dietitian, and a wealth of activities for Residents to enjoy.

We are incredibly proud that Nightingale House is rated “Outstanding” and Hammerson House, Wohl Campus as “Good” in its first year of opening, by the Care Quality Commission (CQC)

What will your typical day involve?

In this role, you will lead workshops on key topics like Namaste Care, Dementia Care, communication, and team building to enhance staff skills and the care experience. You will advocate for staff wellbeing through reflective practice sessions, Schwartz Rounds, and other initiatives, fostering resilience and peer support. Collaborating with the psychology team, you will help build a culture of respect, communication, and inclusivity. Additionally, you will listen to relatives' feedback and support the relative peer support group every other month.

You will guide RCC Champions alongside Registered Managers, encouraging effective communication and engagement, and work to embed the Relationship-Centred Care strategy throughout the organisation. As a role model, you will demonstrate excellent communication with residents, promoting respectful, meaningful interactions.

Who are we looking for?

The ideal candidate will have an NVQ Level 3 or QCF Level 3 in Health & Social Care or equivalent, along with a strong understanding of dementia care, communication strategies, and relationship-centred care principles. A passion for person-centred care is essential, as is experience in healthcare, social care, or a related field with a focus on dementia care or RCC principles.

The candidate will also have leadership or coordination experience, particularly in facilitating team building, care-related workshops, and staff development. Proficiency in Microsoft Word and Excel is required.

While understanding Jewish culture and familiarity with reflective practice and Schwartz Rounds are desirable, they are not essential.

What is in it for you?

Car parking on site (Nightingale House)

Transport from East Finchley Tube Station (Hammerson House)

Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)

A friendly, supportive, team working environment

Highly competitive rates of pay

Training & development opportunities

Flexible working patterns

25 days including bank holiday annual leave, increasing over time

Subsidised staff restaurant (Nightingale and Hammerson House)

Refer a friend bonus scheme (T&C applied)

Cycle to work scheme

Perkbox

Hours

The role is part-time (3 days per week) and a job share with an established Relationship Care Coordinator.

22.5 hours per week

Salary

£17.77 per hour

Apply Now

If you meet the above requirements, we would love to hear from you!

It is very important to us that, as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Our Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures which will be completed upon successful application. All applications will be dealt with on an individual basis in accordance with our policy and organizational requirements.

Diversity

We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.