Registrar

Trinity College London; Portsmouth, Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious educational institution is seeking a full-time Registrar for a 12-month fixed-term contract based in Croydon and Portsmouth. The ideal candidate will ensure candidates are registered correctly, promote a secure exam environment, and provide first-class customer service. Excellent communication and organizational skills are essential. Commitment to a diverse, inclusive workplace is emphasized, with various benefits offered to employees.

Qualifications

• Good level of education required for effective communication at all levels.
• Experience in customer service, particularly in a professional setting.
• Ability to manage administrative tasks efficiently.

Responsibilities

• Register candidates following ID Policy and Procedure.
• Oversee smooth running of exam centres.
• Ensure compliance with examination policies.

Skills

Excellent communication skills

Organizational skills

Customer service

Attention to detail

Team player

Job description

Contract: 12 months fixed-term contract, full-time

Location: Croydon and Portsmouth

About the role

In Croydon and Portsmouth, our test centres are hard at work, assisting candidates taking the test, as with our other centres nationwide. To give them vital support, we need a professional customer focused individual with first class communication skills.

As a Registrar, you will ensure that the candidates are registered following the ID Policy and Procedure as well as carrying out administrative functions on a day to day basis. You will play a crucial role in promoting a secure and safe exam environment, ensuring full compliance with Trinity’s examination policies and procedures to maintain the security and integrity of our exams. There will also be times when you will be required to step up and oversee the smooth running of the centres.

This role is made up of 40 hours a week, worked over five days between Monday and Sunday. Office operating hours are between 8.15am- 6.30pm and weekend availability will be required. Shift patterns will be determined by rota.

About you

We need someone with a good level of education that can communicate at all levels providing excellent customer service, always with a smile on their face. You will always portray a professional image and in testing situations. You will have excellent organisational skills with a keen eye for detail and be a real team player who’s happy dealing with stakeholders ranging from colleagues to examiners, and most importantly, our candidates.

Our benefits

Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.

Our commitment

Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.

We actively encourage applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro‑diverse.

Trinity promotes and welcomes applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.

To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.

How to Apply

To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.

Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.

All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.

Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.

Our data protection policy can be viewed in full here.