Registered Care Manager

Brayson Consulting Ltd; Reigate; On-site; GBP 38,000 - 50,000; Full time

Job summary

A family-run private home care business is seeking a Registered Manager to ensure the efficient management of care services in Reigate. The role involves compliance with CQC regulations, staff management, and quality improvement. Candidates should have Level 5 in Health & Social Care Management, experience in care services, and effective organizational skills. A full driver's license is required. The position offers a competitive salary, with additional benefits including company pension and on-site parking. This is a great opportunity to lead a dedicated team in providing high-quality care.

Benefits

Company pension

On-site parking

Qualifications

• Experience in domiciliary and live-in care services with risk assessment.
• Ability to maintain clear and accurate records and follow statutory reporting procedures.
• Possess a full driver’s license with no more than 6 points.

Responsibilities

• Ensure safe delivery of service complying with CQC requirements.
• Manage quality improvement systems and handle complaints effectively.
• Conduct assessments of client’s needs and oversee care plans.
• Recruit, train, and manage staff to ensure service needs are met.

Skills

Effective planning and organization skills

Strong administrative and computer literacy

Staff recruitment and training

Ability to implement policies and procedures

Education

Level 5 in Health & Social Care Management / Leadership

Job description

REGISTERED MANAGER REIGATE, SURREY

BENEFITS

Salary £38000 - £50000

Company pension, on-site parking.

JOB DESCRIPTION

Our client, a family-run and owned private home care business operating across the Reigate, Surrey area, is looking for a new Registered Manager. They are a franchise of a national brand providing around 500 hours per week of Domiciliary and Live-In care for a range of specialist conditions for elderly and vulnerable people to live independently at home.

The Registered Manager is responsible for efficiently managing the day-to-day running of the business by allocating resources, monitoring performance, and delivering high quality, safe and effective home care services to clients within budget.

Duties

• Ensuring safe delivery of service and reporting in line with CQC requirements and company policy and procedures.
• Understanding and monitoring health and safety in the workplace and the field and acting as a lead for infection prevention and control.
• Implementing quality management and improvement systems, managing complaints and incidents and carrying out investigations relating to the quality of the service and using findings to make improvements.
• Carrying out a full assessment of each client’s needs and risk and overseeing the writing of care and support plans.
• Providing clients or representatives with information about the service so they are clear about how to raise any concerns.
• Undertaking updated training and managing the effective recruitment, induction, and training of the office team.
• Ensuring there are sufficient qualified staff allocated to meet service needs at all times and managing absence, disciplinary, capability, and grievance matters.
• Ensuring all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when carers are sick or absent.
• Participating in the growth and development of the business and working with the franchise owner to achieve key performance targets.

Experience and skills needed

• Level 5 in Health & Social Care Management / Leadership
• Experience in Domiciliary and live in care services and risk assessment.
• Effective planning and organization skills, strong administrative and computer literacy.
• Experience in staff recruitment, training, supporting and supervision.
• Ability to maintain clear and accurate records and follow statutory reporting procedures.
• Ability to implement policies, procedures, and CQC regulations effectively.
• Possess a full driver’s license with no more than 6 points, Class 1 business insurance, and current MOT