Team Leader - Lettings Property Management

Kinleigh Folkard & Hayward; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading property services group in London is seeking a Regional Team Leader to oversee a team of property managers. The role requires experience in residential property management and strong leadership skills. Responsibilities include managing team performance, ensuring compliance, and delivering outstanding customer service. This is an exciting opportunity to be part of a growing organization offering a diverse and inclusive work environment.

Benefits

Additional earning potential

Discounts

Qualifications

• Experience in residential property management and leading a team.
• Strong communication and organizational skills.
• Proactive mindset with the ability to influence and drive performance.

Responsibilities

• Lead a team of property managers delivering outstanding customer service.
• Manage team performance through regular reviews and coaching.
• Oversee compliance, inspections, and maintenance authorizations.

Skills

Residential property management

Leadership

Communication

Organizational skills

Proactive mindset

Education

ARLA qualification

Job description

Who are we?

At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

What’s the role?

As a Regional Team Leader, you’ll lead a team of property managers to ensure the properties under their care meet all legal and contractual obligations while delivering outstanding customer service.

• Manage team performance through regular reviews and coaching
• Oversee compliance, inspections, and maintenance authorisations
• Support with complaints, SARs, and high-value works
• Drive KPI achievement and motivate your team to exceed targets
• Collaborate across departments to implement new processes and initiatives

What can you bring to the role?

• Experience in residential property management and leading a team
• Strong communication and organisational skills – you’ll be confident managing stakeholders and resolving issues
• ARLA qualification is essential
• A proactive mindset with the ability to influence, motivate and drive performance
• A passion for delivering excellent service and improving systems and processes

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.

See all our company benefits, including additional earning potential and discounts.