Regional Slots Manager

The Rank Group; Dundee; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading casino operator in Scotland is seeking an experienced Slots Manager to oversee operations and drive revenue across multiple venues. You will be responsible for managing supplier relationships, ensuring compliance with gaming standards, and optimizing promotion campaigns. The ideal candidate should possess a strong background in the casino slots industry and excellent communication skills. This is a regional role requiring travel 2-3 days a week.

Qualifications

• Experience in casino slots operations is essential.
• Ability to drive revenue performance for various venues.
• Strong communication skills for influencing stakeholders.

Responsibilities

• Manage day-to-day slots operations for venues across Scotland.
• Conduct regular business reviews and meet commercial targets.
• Develop supplier relationships to maximize product opportunities.

Skills

Casino slots operations industry background

Proven track record of positively influencing performance

Good communicator and ability to influence

Collaborative style and approach to work

Effective team management skills

Good time-management and prioritisation skills

Job description

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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets.

This role is a regional role covering our venues across Scotland & the North of England. You'll berequired you to travel 2-3 days a week to our venues.

Main Accountabilities& Responsibilities:

• Manage day-to-day "Always on" slotsoperations, including supplier relationships, to meet required SLAs and commercial targets
• Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
• Maintain brand standards, compliance requirements, and responsible gaming procedures
• Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
• Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
• Support clubs with Slots counts, collections, and discrepancy investigations
• Recommend layout / venue changes that would enhance the revenue from Slots
• Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team

Product and Supplier management

• Ensure Supplier SLAs are maintained and developed as needs change
• Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
• Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
• Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures

Qualifications

• Casino slots operations industry background
• Proven track record of positively influencing performance of venues and third-party suppliers
• Good communicator and ability to influence
• Collaborative style and approach to work
• Effective team management skills
• Good time-management and prioritisation skills