Regional Sales Support Representative with Spanish

Envista Holdings; Uxbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare company is seeking a Regional Sales Support Representative with fluency in English and Spanish. This role involves supporting Sales Representatives in various sales activities, conducting outbound sales calls, and generating new opportunities. The candidate should possess strong relationship-building skills with an emphasis on customer service and product knowledge. Join us for a rewarding career in sales within the healthcare sector.

Qualifications

• Must have a high level of product knowledge to support sales activities.
• Ability to shadow and learn from Sales Representatives in the field.
• Capable of conducting outbound sales calls.

Responsibilities

• Support Sales Representatives at appointments and events.
• Conduct sales consultations over the phone and in person.
• Generate new sales opportunities through various prospecting methods.

Skills

Fluency in English

Fluency in Spanish

Sales techniques

Customer relationship management

Job description

Job Description

The Regional Sales Support Representative with Spanish (RSSR) will gain hands-on experience in various aspects of sales while providing general sales support for the sale of loupes and light systems for healthcare clinicians in our North America Market. Primary responsibilities include partnering with Sales Representatives in the field at appointments and events and providing them with support in performing lead generation activities and conducting customer fittings.

Job Requirements

Essential Duties and Responsibilities:

• Shadow Sales Representatives in the field to gain insight into all aspects of sales including relationship building with integrity, promoting products, taking custom measurements, and servicing custom loupes and light systems.
• Attends and supports Sales Representatives at trade shows, school fittings, and continuing education events.
• Provide Sales Representative coverage in open territories when needed.
• Conducts outbound sales calls to customers to support funnel management.
• Provides customers with sales consultations and post-sales service over the phone and in person.
• Creates new sales opportunities through in-person cold calling, social media, and phone prospecting.
• Maintains a high level of product knowledge to support a high level of conversion rate from lead to appointment.
• Qualifies inbound marketing leads via Customer Relationship Management (CRM) system in a timely manner to achieve daily and monthly targets and follows standard work.
• Maintains open communication with the field sales team to ensure a seamless transition of leads from Marketing to Sales.
• Attends, understands, and actively participates in daily, monthly, and quarterly department meetings to stay abreast of Key Performance Indicators (KPIs) and top priorities including the status of appointment metrics and conversion rate.
• Participates in continuous improvement activities under the Envista Business System (EBS) to contribute to a high-performing team while meeting customer satisfaction.
• Attends required department trainings on and offsite when needed.
• Follows company policies and procedures including quality and safety.
• We require fluency in English and Spanish

Operating Company

Kerr

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.