Regional Operations Manager

Biffa Ltd; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading waste management company is seeking a Regional Operations Manager in Manchester to oversee multiple sites across the Northwest of the UK. The role involves driving operational performance, ensuring compliance with safety regulations, and fostering a culture of continuous improvement. The ideal candidate should have extensive leadership experience, strong commercial acumen, and be adaptable in managing diverse teams. This position offers a competitive salary and various benefits including a car allowance and ongoing career development.

Benefits

Car or allowance

Generous pension scheme

Retail and leisure discounts

Ongoing career development

Holiday and travel discounts

Life cover

Qualifications

• Experience in operational leadership within services or logistics.
• Knowledge of transport, logistics, compliance, and safety standards.
• Experience managing multi-shift, unionized environments.

Responsibilities

• Oversee daily operations across multiple sites.
• Develop regional strategies to boost productivity and improve service.
• Ensure compliance with regulations and enforce safety policies.
• Monitor budgets, track KPIs, and implement cost controls.
• Promote sustainability initiatives and provide reports to leadership.

Skills

Leadership

Regulatory knowledge

Operational mindset

Analytical ability

Communication skills

Commercial acumen

Tools

Microsoft Office

Job description

Overview

Job Description: Help us make a difference as a Regional Operations Manager. This regional role covers the Northwest of the UK, including but not limited to sites in Manchester, Liverpool, Stoke, St Helens, and surrounding areas. The position oversees multiple sites, driving operational performance, team leadership, compliance, safety, customer service, fleet management, sustainability initiatives, and regional reporting. It requires strong leadership, regulatory knowledge, and an operational mindset to deliver KPIs and foster continuous improvement across all sites.

Responsibilities

• Oversee daily operations across multiple sites, including collection, transfer, and recycling.
• Develop and support regional strategies to boost productivity, cut costs, and improve service delivery.
• Support site managers in building a culture of accountability, safety, and continuous improvement.
• Ensure compliance with regulations and enforce company safety policies.
• Maintain strong stakeholder and customer relationships; assist with escalated service issues.
• Monitor budgets, track KPIs, report on financial performance, and implement cost controls.
• Optimise use of drivers, vehicles, and equipment to reduce downtime and maintain compliance.
• Promote sustainability initiatives, recycling, diversion strategies, and provide regular reports to leadership.
• Extensive operational leadership experience within services or logistics, with proven KPI delivery and P&L accountability.
• Strong commercial acumen with experience managing labour-intensive, multi-shift, unionised environments.
• Excellent knowledge of transport, logistics, compliance, and safety standards, with IOSH, CPC or COTC desirable.
• Skilled in operational systems, Microsoft Office, and data reporting, with analytical ability to drive performance.
• Strong communicator and leader with proven decision-making skills and ability to manage diverse teams.
• Flexible and solution-focused mindset with willingness to travel across the region and promote continuous improvement.

Benefits

• Car or allowance.
• Competitive salary.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.
• Ongoing career development, training and coaching - Because if you don't grow, we don't grow.