Regional Operations Manager

Housing 21; Bywell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading housing organization in the UK is seeking a skilled manager to lead a team of Operations Managers for Retirement Living services. The role requires strong leadership, financial skills, and the ability to develop people. Candidates should have management qualifications in housing and be passionate about making a difference. The organization offers an attractive rewards package including a pension scheme and a nine-day fortnight option.

Benefits

Pension scheme

Holiday pay

Health Cash Plan

Employee Assistance Programme

Qualifications

• Experience leading high-performing teams.
• Strong understanding of operational delivery in housing services.
• Ability to build effective working relationships.

Responsibilities

• Lead a team of Operations Managers.
• Manage service improvements for customers and employees.
• Operate at a senior leadership level.

Skills

Leadership

Financial analysis

Team development

Stakeholder management

Education

Management/professional qualifications in Housing

Job description

Overview

In this role you will lead a team of Operations Managers in the effective operational delivery of the Retirement Living services within a designated patch, including a variety of housing services across a large geographical location. Reporting to the Heads of Retirement Living, you will be responsible for operational delivery and overall performance of the Retirement Living services within your designated patch.

Responsibilities

• Lead a highly performing team
• Operate at a senior level within an organisation of a similar size and scale
• Develop and support people to achieve their potential
• Apply strong financial skills and analyse financial results
• Possess management/professional qualifications in Housing
• Manage service improvements benefiting both customers and employee teams
• Build effective working relationships with internal and external stakeholders

In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.

About Housing 21

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us!

Rewards and Benefits

• Pension scheme
• Holiday pay
• Holiday purchase scheme
• Occupational Sick Pay
• Occupational Maternity/Paternity Pay
• Health Cash Plan
• Blue Light Card (discounts across retail, hospitality and leisure)
• Income protection
• Eye care vouchers
• Car lease scheme
• Cycle to Work scheme
• Employee Assistance Programme
• Support to progress and develop

As part of our commitment to our employees and offering flexibility, Housing 21 now offers a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works will be discussed with successful candidates upon offer being made.