Regional Learning Manager , Grocery Shared Field

Amazon; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading e-commerce company is looking for a Regional Learning Manager to enhance training and operational performance in its fulfillment centers. This role involves analyzing performance metrics, leading onboarding processes, and partnering with leadership to drive improvements. Candidates should have a Bachelor's degree, over 2 years of relevant experience, and strong project management skills. The position requires traveling between sites and collaborating with various teams.

Qualifications

• 2+ years’ experience in training and coaching or equivalent business experience.
• Experience in fulfillment center field operations.
• Strong project management skills.

Responsibilities

• Drive site performance through analysis of metrics and provide actionable insights.
• Lead onboarding processes, including training delivery.
• Partner with leadership to drive performance improvements.

Skills

Data-driven decision making

Project management skills

Coaching

Training delivery

Change management

Education

Bachelor's degree

Master’s degree in related discipline

Job description

Overview

Regional Learning Manager , Grocery Shared Field – Job ID: 3087484 | Amazon EU SARL (UK Branch)

Are you passionate about developing people and driving operational excellence? Join us as a Learning Regional Manager, where you'll play a crucial role in shaping the learning experience and performance of our fulfillment center associates. In this dynamic role, you'll lead training initiatives, analyse performance metrics, and implement strategic L&D solutions across multiple sites.

Responsibilities

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
• Lead and optimise new hire onboarding processes, including ambassador program management and training delivery
• Develop and implement learning strategies to improve operational efficiency and associate development
• Partner with senior leadership to drive performance improvements through data-driven decisions
• Monitor and enhance training effectiveness across multiple processes and roles
• Lead change management initiatives and training curriculum improvements
• Provide coaching and mentorship to site leadership on learning and development best practices
• A day in the life: analyse performance metrics, lead Weekly Business Reviews, meet with site leadership to drive grocery-specific improvements, coach managers and supervisors, audit new hire orientations, and ensure ambassador programs run smoothly across multiple locations; collaborate with UK-based L&D colleagues and manager; travel between sites and problem-solve with stakeholders at all levels

About the team

You will be joining a dynamic team that supports Amazon Fresh FCs and Stores (UK only) across Italy, the UK, and Spain. We're a close-knit group of Learning professionals, each bringing unique insights to our shared mission of developing talent and driving operational excellence in grocery operations. We collaborate daily, tackle similar challenges, share best practices, work on cross-market initiatives, and support each other's success through weekly touch points and collaborative problem-solving.

Basic Qualifications

- Bachelor's degree
- 2+ years’ experience in the areas of training and coaching; or equivalent business experience.
- Experience in FCs field Ops settings
- Proven track record of using data to drive business decisions
- Experience managing multiple stakeholders across various levels of an organization
- Strong project management skills

Preferred Qualifications

- Experience in change management and process improvement activities, designing scalable solutions and implementing quickly.
- Ability to influence leaders at all levels to understand their role in employee development and help build their skills.
- Master’s degree in related discipline: Human Resources, Instructional Design, Organizational Psychology, Adult Education, etc.
- Excellent verbal and written communicator; experience in engaging multiple stakeholders
- The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations information page for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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