Regional Healthcare Technician - 12 month FTC

Optegra Eye Health Care; Birmingham; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading healthcare provider in Birmingham seeks a Regional Healthcare Technician to ensure high-quality patient care across multiple locations. Applicants should have NVQ Level 2 or 3 qualifications and experience in healthcare, preferably in the ophthalmic sector. Responsibilities include performing diagnostic tests, supporting the patient pathway during surgery, and adhering to hygiene protocols. This full-time role offers a salary up to £32K, flexible working, and comprehensive benefits including funded training and private healthcare.

Benefits

Generous salary reviewed annually

Generous matched pension contributions

33 days annual leave inclusive of bank holidays

Flexible working schemes

Funded training and development

Free laser eye treatment

Private Healthcare with 24/7 GP appointments

Cycle to work scheme

Enhanced maternity and paternity leave

Qualifications

• Must have experience working in a healthcare environment or in the ophthalmic sector.
• Strong communication skills to address patients' and relatives' concerns.
• Ability to support the control of cross-infection through adherence to hygiene protocols.

Responsibilities

• Ensure delivery of high-quality patient care during visits to Optegra.
• Perform diagnostic testing, including Biometry, OCT, A-Scan, and Visual fields.
• Provide pre- and post-operative care to patients on surgery days.

Skills

Attention to details

Ability to work under pressure

Highly organised

Basic Life Support competent

Education

NVQ Level 2 / 3 or equivalent

Job description

Regional Healthcare Technician - 12 month FTC

Optegra has an exciting new job opportunity for an experienced Healthcare Technician or HCA (Band 3) with ward or theatre experience, ideally gained in Ophthalmology, to join our amazing and dedicated regional team on a fulltime basis. This role covers four hospitals across the region – Birmingham, Uttoxeter, Nottingham, and Leicester, and requires regular travel between sites. This is a great opportunity to join a forward-thinking business and benefit from our fantastic fully funded training and development programs. This will be on a 12 month FTC.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times . We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Benefits

• Generous salary which is reviewed annually. This role pays up to £32K dependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Flexible working and SMART working schemes – because we believe in work life balance
• Funded training and development – because we believe in our people
• Celebrating your anniversaries – because we value loyalty and commitment
• Annual STAR awards
• Blue Light Card (amazing discounts online and on the high street)
• Free laser eye treatment for you and 20% discount for friends and family
• Private Healthcare, 24 / 7 GP appointments, free Physio and counselling for your wellbeing
• Enhanced maternity and paternity leave
• Cycle to work scheme and season ticket loan

The Role

As part of a multi-disciplinary team, and in alignment with Optegra values, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives, or carers, across clinical and non-clinical care pathways, with an emphasis on quality patient care across all hospitals within the region.

Work alongside other clinical team members and optometrists for outpatient consultations and pre assessment of patients.

Key responsibilities

• Ensure the delivery of high-quality patient care throughout their visit to Optegra.
• Perform diagnostic testing on patients, including Biometry, OCT, A-Scan, Visual fields, Pentacam, VA, IOP, and Topography.
• Support patients on surgery days, providing pre- and post-operative care and ensuring effective communication.
• Demonstrate empathy and sensitivity when addressing patients’ and their relatives’ concerns, ensuring a -person centred approach.
• Provide basic health promotion advice related to ophthalmic surgery.
• Assist in the operating theatre, supporting the entire patient pathway.
• To support the control of cross-infection by adhering to the Hospital's Uniform Policy, maintaining a clean working environment, and following decontamination and sterilization procedures in accordance with the Infection Prevention and Control (IPC) policy. Follow protocols for documenting and reporting accidents or incidents.

Requirements

• NVQ Level 2 / 3 or equivalent
• Experience of working in a healthcare environment or ophthalmic sector
• Basic Life Support competent
• Highly organised, with clear forward planning and ability to flex according to patients needs
• Attention to details and ability to work under pressure

If this sounds like you, please get in touch with us by applying for the role.

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Closing date

Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.