Regional Field Service Engineer: Robotics in Pharma

Wallace Hind Selection LTD; Slough; Hybrid; GBP 52,000 - 56,000; Full time

Job summary

A leading technology recruitment firm is seeking a Field Service Engineer to manage robotics solutions in the pharmaceutical market across the Midlands and Southern England. This role involves significant travel, requiring a candidate with a strong technical background and customer-centric mindset. Applicants should possess a Technical Degree or related experience, and will receive extensive training alongside competitive salary and benefits, including a company pension scheme and performance bonus.

Benefits

Monthly on-call allowance

Company pension scheme

Performance bonus

25 days annual holiday

Private healthcare

Qualifications

• Experience in Heavy Engineering, Life Sciences, or Robotics are preferred.
• Ability to perform remote diagnostics and provide support.
• Knowledge in IP addressing and Remote Desktop Protocols.

Responsibilities

• Act as the service subject Matter Expert for customers.
• Manage the escalation of customer issues efficiently.
• Provide timely remote and on-site service.

Skills

Technical background (electrical, mechanical, IT)

Strong customer-centric mindset

Creative problem-solving

Experience with Microsoft 365

Education

Technical Degree, HNC, or HND

Tools

SQL databases

Beckhoff Twin CAT

Job description

A leading technology recruitment firm is seeking a Field Service Engineer to manage robotics solutions in the pharmaceutical market across the Midlands and Southern England. This role involves significant travel, requiring a candidate with a strong technical background and customer-centric mindset. Applicants should possess a Technical Degree or related experience, and will receive extensive training alongside competitive salary and benefits, including a company pension scheme and performance bonus.