Recovery Worker

We Are With You; Truro; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading charity organization is seeking a Recovery Worker to provide essential recovery support to women in Truro. The role requires a compassionate and motivated individual who can build meaningful relationships with clients. Responsibilities include assisting women with substance use and mental health challenges while working closely with multi-agency partners. This position offers a salary range starting at £25,000, rising to £30,000 per annum, along with generous benefits including annual leave and a supportive working environment.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday

Enhanced maternity and paternity leave

Paid volunteer leave

Pension scheme

Blue Light Card access

Flexible working opportunities

Refer a Friend bonus scheme

Qualifications

• Experience in health, social care, criminal justice settings.
• Ability to build and maintain relationships.
• Strong customer service skills.

Responsibilities

• Assist women in recovery from substance use and mental health issues.
• Work collaboratively within a multi-agency framework.
• Engage clients in treatment using trauma-informed approaches.

Skills

Compassionate

Effective communication

Ability to work under pressure

IT competent

Education

ONC/NVQ level 3 (or willingness to achieve)

Job description

Overview

Recovery Worker - Women's Service (Truro & Penzance Ref:0090ZB)

Please refer to the linked to support your application. Join our team as a Recovery Worker in Truro. Our Women's service in Cornwall is recruiting for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. Your office base will be in central Truro. If you are an enthusiastic and creative individual who is passionate about changing people's lives for the better, we'd love to hear from you.

Main duties

This role has been designed to work specifically with women living across the county, with diverse and complex needs to engage in treatment around their substance use, healthy relationships and mental and emotional health. This will be a trauma-informed service using an outreach model to ensure the flexibility needed to keep women engaged in treatment. There will be an emphasis on multi-agency working and networking to develop and provide sustainable pathways, supporting women to meet their goals.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Job responsibilities

About the Role: Please refer to the linked to support your application. Join our team as a Recovery Worker in Truro. Our Women's service in Cornwall is recruiting for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. Your office base will be in central Truro. If you are an enthusiastic and creative individual who is passionate about changing people's lives for the better, we'd love to hear from you. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than 23rd January 2026 if we receive a high volume of applications, so we encourage you to apply as soon as possible. As a Recovery Worker, we offer a starting salary of £25,000 per annum. The salary for this role is on an incremental scale and will rise each year in line with our pay progression salary bands, to £30,000 per annum. For further details please reach out to a member of the recruitment team via. This role has been designed to work specifically with women living across the county, with diverse and complex needs to engage in treatment around their substance use, healthy relationships and mental and emotional health. This will be a trauma-informed service using an outreach model to ensure the flexibility needed to keep women engaged in treatment. There will be an emphasis on multi-agency working and networking to develop and provide sustainable pathways, supporting women to meet their goals.

Essential Skills

We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

• Have attained ONC/NVQ level 3 or be willing to achieve this within 12 months
• Have demonstrable experience of working or volunteering in health, social care, criminal justice, or other specialist setting
• Successful track record of working or volunteering with people who have experienced substance misuse issues
• Have a driving license with access to a vehicle
• Have the ability to build and maintain effective relationships with clients and colleagues alike
• Be able to work effectively in a team, supporting others when needed
• Be resilient under pressure and able to prioritise your work
• Have good oral and written communication skills
• Be IT competent
• Able to be flexible with your working hours on occasion
• Be happy to support other With You locations when needed
• As part of this role, you will be required to work occasional Saturdays

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Person Specification

Qualifications

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
• Have attained ONC/NVQ level 3 or be willing to achieve this within 12 months
• Have demonstrable experience of working or volunteering in health, social care, criminal justice, or other specialist setting
• Successful track record of working or volunteering with people who have experienced substance misuse issues
• Have a driving license with access to a vehicle
• Have the ability to build and maintain effective relationships with clients and colleagues alike
• Be able to work effectively in a team, supporting others when needed
• Be resilient under pressure and able to prioritise your work
• Have good oral and written communication skills
• Be IT competent
• Able to be flexible with your working hours on occasion
• Be happy to support other With You locations when needed
• As part of this role, you will be required to work occasional Saturdays.

Experience

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
• Have attained ONC/NVQ level 3 or be willing to achieve this within 12 months
• Have demonstrable experience of working or volunteering in health, social care, criminal justice, or other specialist setting
• Successful track record of working or volunteering with people who have experienced substance misuse issues
• Have a driving license with access to a vehicle
• Have the ability to build and maintain effective relationships with clients and colleagues alike
• Be able to work effectively in a team, supporting others when needed
• Be resilient under pressure and able to prioritise your work
• Have good oral and written communication skills
• Be IT competent
• Able to be flexible with your working hours on occasion
• Be happy to support other With You locations when needed
• As part of this role, you will be required to work occasional Saturdays.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.