Receptionist (Restaurant)

Fundamental Hospitality; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality group in London is seeking a skilled Receptionist to enhance guest experiences. Responsibilities include managing reservations, engaging guests, and maintaining an organized reception area. Ideal candidates will have prior experience in fine dining, excellent communication skills, and a proactive attitude. This full-time role offers competitive pay and tips.

Benefits

Professional development opportunities

Competitive benefits

Cash and card tips

Qualifications

• Previous experience as a Receptionist or Host/Hostess in a premium setting.
• Immaculate presentation and proactive attitude.

Responsibilities

• Welcome and engage guests professionally.
• Manage reservations and guest profiles.
• Maintain a well-organized reception area.
• Liaise with management for smooth communication.

Skills

Excellent communication and interpersonal skills

Strong organizational abilities

Confident in using reservation and POS systems

Ability to work under pressure

Team player with a positive attitude

Job description

About La Maison Ani

La Maison Ani, part of Fundamental Hospitality’s prestigious collection, is a refined dining destination inspired by the charm of French-Mediterranean living. Known for its elegance, warmth, and impeccable service, La Maison Ani offers guests an experience that blends sophistication with genuine hospitality.

Key Responsibilities

• As Receptionist, welcome and engage guests with confidence, professionalism, and charm.
• Manage all reservations, special requests, and guest profiles with precision and discretion.
• Maintain a beautifully presented and well-organised reception area at all times.
• Liaise with the management and service teams to ensure smooth communication and an exceptional guest journey.
• Prepare and distribute daily service sheets, briefings, and reports.
• Handle incoming calls and emails promptly and professionally.
• Support the Reception & Reservations team with administrative duties as required.
• Assist with cloakroom and coat check services when necessary.
• Protect guest data and uphold the highest standards of confidentiality.

About You

• Previous experience as a Receptionist or Host/Hostess within a premium or fine-dining restaurant.
• Excellent communication and interpersonal skills with a genuine passion for hospitality.
• Strong organisational abilities and meticulous attention to detail.
• Confident in using reservation and POS systems.
• Immaculately presented, proactive, and calm under pressure.
• A team player with a positive attitude and a natural ability to make guests feel welcome.

Why Join La Maison Ani

At La Maison Ani, you’ll be part of an international hospitality group that celebrates creativity, excellence, and growth. We offer professional development opportunities, competitive benefits, and the chance to work alongside a passionate team in one of London’s most beautiful dining spaces.

If you’re a Receptionist who takes pride in creating memorable first impressions and thrives in a refined, dynamic environment — we’d love to hear from you. Apply today and become part of the La Maison Ani story.

Experience & Logistics

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: £14.56 hourly
• Benefits: +cash & card tips + tronc overdistribution
• Starting time: Immediate start!

About Fundamental Hospitality

Established in 2011, Fundamental Hospitality is a UAE born company that unifies the region’s leading lifestyle concepts.