Receptionist/Clerical Officer/Cashier

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health organization in Wales is seeking a Receptionist/Clerical Officer to join the Hergest Unit. The role involves clerical support and reception duties. Candidates must have good communication skills and be able to speak Welsh. This full-time position offers an opportunity to contribute to patient care in a supportive team environment.

Qualifications

• Previous admin/clerical experience required.
• Experience of dealing with money daily.
• Good standard of education or equivalent work experience.

Responsibilities

• Provide a friendly and comprehensive reception service.
• Undertake reception duties like answering phones.
• Assist with general clerical duties.

Skills

Good communication skills

Good administrative and clerical skills

Welsh speaking - minimum level 3

Good organisation and time management skills

Education

Good standard of education or equivalent level of work experience

Word processing/Computer qualifications (ECDL or equivalent)

Tools

Microsoft Office package

Job description

Overview

We have an exciting opportunity for a candidate to join the team within the Hergest Unit. The Receptionist/Clerical Officer role will be worked as part of a team to provide clerical support and reception duties to the department Monday through to Friday. The ability to speak Welsh is essential for this post.

Main duties of the job

• To ensure confidentiality is maintained at all times.
• Provide a friendly and comprehensive reception service to all staff and patients visiting the department.
• Undertake efficient reception duties, e.g. answering the phone and receiving people at the reception desk.
• Deal efficiently and courteously with colleagues and all visitors at all times as per departmental standards.
• Assist with general clerical duties, including distributing incoming mail.
• Input data onto relevant databases, collate and distribute clinic lists effectively, liaising with secretaries and other administration staff. Provide an excellent communication system between relevant personnel regarding any alterations or additions to clinic lists; this may include the booking of emergencies.
• Print and distribute clinic lists in a timely manner.
• Liaise with the nursing and medical teams within the department to help maintain patient flow.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales invites you to join. We are the largest health organisation in Wales, providing a full range of services across primary, community, mental health, acute and elective hospital settings for a population of around 700,000 across North Wales. Join our team and receive support aligned with our Organisational Values and the Proud to Lead competence framework.

We are committed to equality and diversity and welcome applicants under the Disability Confident Employer scheme. Please check your email account regularly; successful applicants will receive all recruitment-related correspondence via the email registered on the application form. Applications may be submitted in Welsh; Welsh-language applications will not be treated less favourably than English-language applications.

Detailed Job Description and Main Responsibilities

You will be able to find a full job description and person specification attached within the supporting documents or by clicking “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Good standard of education or equivalent level of work experience
• Word processing/Computer qualifications (ECDL or equivalent)
• Experience using computer packages

Experience

Essential criteria

• Previous admin/clerical experience
• Experience of dealing with money on a daily basis
• Dealing with large amounts of cash, balancing accounts and banking
• Dealing with the public both face to face and on the telephone

Desirable criteria

• Working in an administrative health care setting
• Experience of using Microsoft Office package

Skills & Attributes

Essential criteria

• Good communication skills
• Good administrative and clerical skills
• Welsh speaking - minimum level 3 required
• Act in a confidential manner
• Good organisation and time management skills

Knowledge

Desirable criteria

• Knowledge of data protection and patient confidentiality

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Hospitals and Health Care