Receptionist - Bilingual English and Mandarin

UniUni Logistics; Richmond; On-site; GBP 29,000 - 34,000; Full time

Job summary

A logistics company in Richmond, UK, is seeking a Receptionist to manage visitor registrations, handle communications, and support administrative tasks. Candidates should have a Bachelor's degree, relevant experience, and strong bilingual communication skills in English and Mandarin. The position offers a salary range of $40,000 to $45,000 along with various benefits including medical and paid time off.

Benefits

Dental insurance

Vision insurance

Medical insurance

Paid Holiday

Paid Time Off

Paid Sick Leave

Management training program

Qualifications

• 1+ year of relevant experience in reception, administration, or customer service preferred.
• Professional appearance with excellent communication and interpersonal skills.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.

Responsibilities

• Welcome and register visitors, delivering professional reception services.
• Manage meeting room reservations, conduct daily checks, and ensure facility readiness.
• Support HR in onboarding and offboarding processes, including documentation.

Skills

Fluent written and oral communication skills in English

Fluent written and oral communication skills in Mandarin

Proficiency in Microsoft Office

Interpersonal skills

Multitasking

Education

Bachelor’s degree

Job description

Overview

Who Are We?

UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Role Overview

Responsible for the registration and reception of visitors, the receipt and delivery and management of the company's administrative materials, the daily communication and business docking of the lessor, the management of meeting rooms and pantry, the sending and receiving of letters and parcels and other administrative affairs support.

• Welcome and register visitors, delivering professional reception services.
• Answer, transfer, and manage calls and inquiries promptly, taking accurate messages.
• Handle incoming and outgoing mail, courier services, and company emails.
• Ensure accurate distribution and maintain proper records.
• Manage meeting room reservations, conduct daily checks, and ensure facility readiness.
• Maintain front desk equipment and report any issues promptly.
• Oversee pantry facilities to ensure cleanliness and adequate supplies.
• Manage office supply inventory and distribution.
• Support HR in onboarding and offboarding processes, including documentation.
• Assist with general administrative tasks and ad hoc assignments from management.
• Provide administrative and logistical support for company events and activities.
• Contribute to maintaining a positive workplace environment and corporate image.

Qualifications

• 1+ year of relevant experience in reception, administration, or customer service preferred.
• Bachelor’s degree
• Fluent written and oral communication skills in English and Mandarin will be an asset.
• Professional appearance with excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and common office equipment.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.
• Strong sense of responsibility and team spirit.

Benefits

• Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program
• Salary range $40,000 to $45,000